Employee Relations Principal, Operations Corporate Employee Relations (ER) & Field Enablement

The Amazon Operations Corporate Employee Relations (ER) & Field Enablement team supports Amazon operations corporate employees and field leaders, and we are seeking an Employee Relations Principal to join our team.

The successful candidate will have a demonstrated ability to:

Assessment & Analysis

• Quickly evaluate data, workplace dynamics, behaviors, and relationships to identify risks and gaps in the work environment

Strategic Program Development

• Develop and execute sustainable, scalable initiatives, mechanisms, and programs that drive long-lasting change at all levels of the organization

Leadership & Influence

• Influence leaders to secure alignment, build support, and cultivate change agents across the business

Team Leadership

• Lead and develop a team of employee relations professionals

ER/LR Expertise

• Possess significant employee relations expertise, excellent judgment, and highly developed analytical and communication skills.

The Principal reports directly to an Employee Relations Director and serves as a key member of the Operations Corporate Employee Relations team. The successful candidate must be capable of traveling domestically at least 50% of the time with potential for additional travel when necessary, and at times with short notice.

Key job responsibilities

• Risk Detection and Mitigation: Apply employee relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs
• Detect and Mitigate Risks: Apply employee relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks.
• Crisis Management: Work reactively on crisis-oriented issues under time limitations while exercising excellent judgment and leadership
• Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline employee and contractor experience.
• Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
• Artificial Intelligence (AI): Use AI tools and technologies to analyze data, automate routine tasks, and develop improve processes.
• Communicate Effectively: Rapidly produce high-quality execute level written communications that concisely analyze problems and move solutions from concept to execution. Effectively present verbally to all levels of the organization.
• Collaborate: Build constructive relationships with critical stakeholders to share information and influence change.
• Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions.
• Work at Scale: Design solutions for a single person, site, station, or situation then translate, design, and launch sustainable mechanisms for entire networks.
• Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions.
• Campaign Strategy: Develop communication and tactical campaign strategy as well as lead team of tactical execution.
• Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results.
• Hire & Develop the Best: Lead the development and growth of our field employee relations team. This role may have direct reports including Employee Relations Specialists, Managers and/or Principals.