Employee Relations Professionals

Employee Relations Professionals

Salary

Depends on Qualifications

Location

100 W HOUSTON ST, SAN ANTONIO, 78205, TX

Job Type

4C Full-Time

Job Number

2026-00968

Department

Human Resources

Opening Date

07/24/2026

Closing Date

8/9/2026 11:59 PM Central

Grant Funded

No

FLSA Status

Exempt

• Description
• Benefits
• Questions

Job Summary

Under administrative direction, oversees the day-to-day operations and strategic administration of Human Resources functions for assigned departments. Interprets, administers, and ensures compliance with City of San Antonio policies, procedures, and programs while serving as the primary liaison between client departments and the Human Resources Department. Acts as an internal consultant to senior management and executive staff to support departmental strategic goals. Plans, organizes, and directs Employee Relations ensuring effective delivery of comprehensive HR services across multiple departments. Working conditions are primarily inside an office environment. May exercise direct supervision over assigned staff.

This advertisement will be used to fill one of the following Employee Relations positions:

• Employee Relations Administrator (salary range: $94,700.58 - $144,524.90 Annually)
• Employee Relations Manager (salary range: $85,896.20 - $128,844.30 Annually)
• Lead Employee Relations Business Partner (salary range: $77,910.30 - $116,865.58 Annually)
• Employee Relations Business Partner (salary range: $70,666.96 - $106,000.44 Annually)
• Employee Relations Analyst (salary range: $50,221.86 - $75,332.92 Annually)

Work Location

Varies based upon client department

Work Schedule

7:45 a.m. - 4:30 p.m., Monday- Friday

Some Employee Relations Professional positions are "unclassified" positions and have no disciplinary appeal rights to the Municipal Civil Service Commission. These positions are likewise subject to at-will employment status and can be terminated at any time for any reason. Department assignments for Employee Relations Professionals are subject to change, depending on business needs.

Essential Job Functions

Employee Relations Analyst:

• Monitors departmental vacancies, affirmative action goals, workers' compensation trends, and turnover.
• Analyzes trends and metrics to recommend solutions and improvements.
• Manages client interactions, communicates project updates, and resolves concerns.
• Researches and analyzes data to support projects, plans, and reports.
• Provides technical HR assistance to departments.
• Prepares reports, presentations, and analytical materials.
• Supports division leadership on projects and special assignments.
• May coordinate or supervise the work of other employees.

Employee Relations Business Partner:

• Analyzes trends and metrics to develop HR solutions and policies.
• Maintains strong client relationships and manages expectations.
• Assesses training needs; coordinates or facilitates training.
• Keeps departments informed of staffing, affirmative action, workers compensation, and turnover data.
• Serves as HR consultant to management, ensuring compliance with policies.
• Acts as resource to employees regarding workplace concerns.

Lead Employee Relations Business Partner:

• Supervises assigned staff and distributes work in high volume areas.
• Performs all HR functional areas, including employee relations, recruitment, compensation, development, and safety.
• Plans, develops, implements, and evaluates HR functions and initiatives.
• Analyzes data to develop HR programs and policy recommendations.
• Develops integrated HR solutions aligned with departmental goals.
• Translates departmental strategic plans into HR operational plans.
• Conducts HR research to understand occupational and market trends.
• Performs workforce analysis and interprets data to develop HR programs.

Employee Relations Manager:

• Supervises staff, assigns workload, and manages performance; recommends personnel actions.
• Performs staff functions when necessary.
• Oversees the planning, implementation, and evaluation of HR operations.
• Partners with departments to evaluate and implement policy improvements.
• Aligns departmental strategic plans with HR operational strategies.
• Creates and advises on programs to improve attraction, development, and retention of City talent.
• Assists with special HR projects.
• Develops and coordinates policies related to employee relations, affirmative action, harassment, complaints, and succession planning.
• Analyzes trends to recommend HR solutions.
• Provides expert technical HR guidance to assigned staff.
• Conducts audits to ensure compliance.

Human Resources Administrator:

• Establishes employee relations programs and provides counseling and guidance for grievances.
• Designs and administers training programs for skill development and education.
• Develops and coordinates Citywide programs such as Tuition Assistance and Extended Sick Leave.
• Oversees the creation and revision of personnel-related Administrative Directives and provides interpretation to departments.
• Supports Civil Service and the Firefighter & Police Officers Civil Service Commission.
• Develops and manages Employee Assistance Programs across all divisions.
• Formulates personnel policies, directives, and regulations.
• Supervises Personnel Specialists and staff.
• Implements HR information systems to improve data accessibility and streamline processes.
• Consults with departments on personnel actions and policies.
• Conducts HR presentations as needed.
• Coordinates the preparation of the division's annual budget.
• Maintains ongoing communication with staff, City leadership, and stakeholders.

All Positions:

• Guides reorganizations, workforce planning, and succession planning.
• Acts as liaison between management, employees, and union representatives.
• Resolves complex employee relations issues and assists staff as needed.
• Provides transactional support when needed.
• Performs related duties as required.

Job Requirements

Employee Relations Analyst:

• Bachelors Degree from an accredited college or university with preferable coursework in Human Resources, Public Administration, Business or other related field.
• Valid Class C Texas Drivers License.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Employee Relations Business Partner:

• Bachelors Degree from an accredited college or university.
• Two (2) years of progressively responsible professional experience in Human Resources or related field.
• Valid Class C Texas Drivers License.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Lead Employee Relations Business Partner:

• Bachelors Degree from an accredited college or university.
• Four (4) years of increasingly responsible experience in Human Resources.
• Valid Class C Texas Drivers License.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Employee Relations Manager:

• Bachelors Degree from an accredited college or university.
• Five (5) years of progressively responsible professional experience in Human Resources to include one (1) year of supervisory or lead experience.
• Valid Class C Texas Drivers License.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Human Resources Administrator:

• Bachelors Degree from an accredited college or university with major coursework in Personnel Management, Public Administration, Business Administration or a related field
• Six (6) years of progressively responsible experience in the required personnel specialty
• Valid Class C Texas Drivers License.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Preferred Qualifications:

• PHR, SPHR, SHRM-CP, SHRM-SCP, or other HR Certification.

Applicant Information:

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of related employment law and policies, such as the Fair Labor Standards Act, Equal Employment Opportunity, and the American with Disabilities Act.
• Knowledge of statistical analysis methods and basic mathematical skills.
• Knowledge of position/job analysis and labor market survey procedures and techniques.
• Knowledge of legal requirements related to day-to-day management of employees which reduces legal risks and ensures regulatory compliance.
• Skill in utilizing personal computers and associated MS Windows software applications (e.g., Word, Excel, and Access) in the completion of assignments.
• Ability to operate a computer keyboard and other basic office equipment.
• Ability to supervise, train, and evaluate staff.
• Ability to communicate clearly and effectively.
• Ability to work independently, with minimal supervision, and use rational judgment in making work-related decisions.
• Ability to analyze complex data and develop clear and concise written reports and presentations.
• Ability to plan and coordinate complex assignments, utilizing additional staff, if necessary.
• Ability to protect the organizations value by keeping information confidential.
• Ability to establish and maintain effective working relationships with City staff and the general public.
• Ability to maintain an effective level of business literacy about client departments strategic goals, financial position, service delivery and culture.

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

01

Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.

02

Are you a SA Ready to Work or Train for Jobs San Antonio (TfJSA) participant?

• Yes - SA Ready to Work
• Yes - Train for Jobs SA
• No

03

Are you a veteran or active member of the armed forces?

• Yes
• No

04

Do you have a valid Drivers License?

• Yes
• No

05

What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associates Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelors Degree from an accredited college or university
• Masters Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

06

How many years of progressively responsible professional experience do you have in Human Resources or a related field?

• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years or more
• I do not have progressively responsible professional experience in Human Resources or related field.

07

How many years of supervisory or lead experience do you possess within progressively responsible professional roles in Human Resources or a related field?

• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• I do not have supervisory or lead experience within progressively responsible professional roles in Human Resources or a related field

08

Select any of the following HR Professional certifications you currently possess:

• aPHR Certification
• PHR Certification
• SPHR Certification
• SHRM-CP Certification
• SHRM-SCP Certification
• None of the above

09

Select any of the following Human Resources you have at least 2 years of experience with? (Select all that apply)

• Benefits
• Budget
• Compensation
• Data Management & Reporting
• Employee Relations
• HR Information Systems
• Labor Laws & Regulations
• Presentations - Executive Level
• Presentations - non-Executive Level
• Recruitment & Staffing
• Training
• None of the above

10

What level of experience do you have conducting workplace investigations regarding discrimination, harassment, and/or sexual harassment?

• Served as lead investigator for an employer or outside investigative body including documenting findings
• Served in a support role to a lead investigator but not involved in all phases of the process
• Served as an investigator in workplace issues requiring inquiry and other review but no formal documentation of investigative findings
• No workplace investigation experience

11

Select any of the following employee relations functions you have at least 2 years of experience with? (Select all that apply)

• Briefing/ influencing executives
• Coaching supervisors in managing employee performance
• Creating, presenting, and facilitating training to staff and leadership
• Discipline creation
• Discipline issuances
• Discipline recommendations
• Managing difficult conversations with employees during investigations on EEO investigative complaints
• Managing difficult conversations with employees on disability, FMLA, and ADA
• Managing difficult conversations with employees on workers compensation
• Mediating workplace conflict
• None of the above

12

Describe a time when you had to present sensitive human resources information to a diverse group. What was your approach, the response, and challenges you faced? If no experience, enter "N/A".

13

Describe the most difficult investigation you have handled to include complexities, challenges, and steps you took to conclude. What was the outcome? If you do not have experience with investigations, answer "N/A".

14

Give an example on how you establish rapport with your team and the leadership you support? What have you done to gain their confidence? If none, enter "N/A".

15

I acknowledge that this position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

• I acknowledge

16

I acknowledge for this position I must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: 1) Felony Convictions, 2) Felony Deferred Adjudication, 3) Class A & B Misdemeanor Deferred Adjudication, 4) Class B Misdemeanor Convictions, 5) Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and 5) Family Violence Convictions.

• I acknowledge

17

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.

Required Question

Employer City of San Antonio

Address Human Resources Department

San Antonio, Texas, 78205

Phone 210-207-8705

Website http://www.sanantonio.gov/HR/CareerCenter.aspx