Employee Relations Specialist

Jimmy's Gourmet Bakery
  • Clifton, NJ
    Today

    Job Description

    Position Summary

    Provides administrative and operational support for employee relations, compliance, and leave administration activities. This position plays a key role in maintaining accurate employee records, coordinating workplace investigations, administering leaves of absence, responding to unemployment claims, and ensuring compliance with company policies and applicable employment laws. Serves as a trusted resource for employees and managers while maintaining confidentiality and professionalism in all interactions. Must be proficient in English and Spanish.


    Essential Duties and Responsibilities


    Employee Relations

    • Assist with employee relations investigations, including scheduling interviews, gathering documentation, preparing investigation files, and maintaining confidential records.
    • Document employee conversations, coaching sessions, disciplinary actions, and investigation outcomes.
    • Track employee relations cases and ensure timely follow-up on action items.
    • Coordinate witness interviews and maintain investigation timelines.
    • Assist with preparing written communications related to corrective actions, policy violations, and employee concerns.
    • Support HR leadership in resolving workplace issues while maintaining confidentiality.

    Employee Records Administration

    • Maintain accurate and complete employee personnel files in accordance with company policy and legal requirements.
    • Process employee status changes including promotions, transfers, compensation changes, and terminations.
    • Ensure all required employment documentation is completed and properly filed.
    • Maintain electronic HRIS records and audit files for accuracy and completeness.
    • Respond to requests for employment verification and personnel records.

    Leave Administration

    • Coordinate administration of all employee leaves, including FMLA, NJFLA, paid family leave, military leave, ADA accommodations, personal leaves, and other applicable leave programs.
    • Communicate leave rights and responsibilities to employees and managers.
    • Track leave balances, certifications, return-to-work dates, and required documentation.
    • Coordinate with payroll, benefits, and third-party administrators to ensure accurate leave processing.
    • Monitor compliance with federal, state, and company leave policies.

    Unemployment Claims Administration

    • Respond to unemployment insurance claims and requests for separation information.
    • Gather supporting documentation and coordinate with managers regarding claim details.

    Compliance & HR Administration

    • Assist with policy administration and employee acknowledgments.
    • Support internal and external audits by preparing HR documentation.
    • Maintain confidentiality of sensitive employee information.
    • Assist with HR reporting, metrics, and compliance tracking.

    Additional Responsibilities

    • Provide excellent customer service to employees and managers regarding HR policies and procedures.
    • Assist with onboarding and offboarding activities as needed.
    • Support special HR projects and continuous improvement initiatives.
    • Perform other duties as assigned.

    Qualifications

    Education

    • Associate's degree in Human Resources, Business Administration, or a related field required.
    • Bachelor's degree preferred.

    Experience

    • 2-4 years of Human Resources experience, preferably in employee relations, leave administration, or HR operations.
    • Experience in a manufacturing environment preferred.
    • Experience administering FMLA, ADA, and state leave programs preferred.

    Knowledge, Skills, and Abilities

    • Working knowledge of federal and state employment laws, including FMLA, ADA, FLSA, and applicable state leave laws.
    • Strong organizational skills with exceptional attention to detail.
    • Ability to maintain strict confidentiality and exercise sound judgment.
    • Excellent written and verbal communication skills.
    • Strong interpersonal and conflict resolution skills.
    • Ability to manage multiple priorities in a fast-paced environment.
    • Proficiency with Microsoft Office and HRIS systems.
    • Ability to work independently while collaborating effectively with managers and HR team members.

    Physical Requirements

    • Ability to sit, stand, and walk throughout manufacturing and office environments.
    • Ability to occasionally lift up to 20 pounds.
    • Ability to travel occasionally between company locations, as needed.

    Success Measures

    • Employee records are maintained accurately and are audit-ready.
    • Investigations are documented thoroughly and completed in a timely manner.
    • Leave requests are administered accurately and in compliance with applicable laws.
    • Unemployment claims are submitted accurately and within required deadlines.
    • Managers and employees receive responsive, professional HR support.
    • Confidential information is handled appropriately at all times.





    Compensation details: 0 Yearly Salary



    PI-5075

    Numbers & Facts

    LocationClifton, NJ

    Skills

    • Administrative Skillsunmatched
    • Americans with Disabilities Act (ADA)unmatched
    • Business Administrationunmatched
    • Claims Managementunmatched
    • Communication Skillsunmatched
    • Conflict Resolutionunmatched
    • Continuous Improvementunmatched
    • Corporate Policiesunmatched
    • Corrective Actionunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Employee Relationsunmatched
    • Employment Lawunmatched
    • English Languageunmatched
    • External Auditunmatched
    • FMLA (Family and Medical Leave Act of 1993)unmatched
    • Federal Laws and Regulationsunmatched
    • File Maintenanceunmatched
    • HRIS/HRMSunmatched
    • Human Resourcesunmatched
    • Insurance Claimsunmatched
    • Internal Auditunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Lift/Move 20 Poundsunmatched
    • Maintain Complianceunmatched
    • Manufacturingunmatched
    • Metricsunmatched
    • Microsoft Officeunmatched
    • Multitaskingunmatched
    • Onboardingunmatched
    • Operational Supportunmatched
    • Organizational Skillsunmatched
    • Payroll Managementunmatched
    • Physical Demandsunmatched
    • Policy Developmentunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Record Keepingunmatched
    • Records Managementunmatched
    • Regulatory Complianceunmatched
    • Regulatory Requirementsunmatched
    • Request for Information (RFI)unmatched
    • Spanish Languageunmatched
    • Staff Policiesunmatched
    • State Laws and Regulationsunmatched
    • Time Managementunmatched
    • Travel Industryunmatched
    • Willing to Travelunmatched
    • Workplace Issuesunmatched
    • Writing Skillsunmatched

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