IQVIA logo

Employee Relations Specialist

IQVIA
  • Durham, North Carolina
    9 days ago

    Job Description

    Essential Duties and Responsibilities:

    • Advises employees and management on the interpretation of personnel policies, programs

    and procedures of the company’s Employee Resource Guide.

    • Counsel managers and employees consistent with company policies/practices, legal

    considerations, etc. and facilitate resolution of employee relations issues.

    • Lead employee relations investigations on employee issues.
    • Review and assists managers with the content of annual performance evaluations.
    • Monitor documents used to evaluate, correct and enhance job performance and other

    workplace behaviors, assuring overall fairness and consistency, and meeting business

    requirements.

    • Provide coaching and consulting to managers in order to enhance their people and

    performance management skills.

    • Support and facilitate organizational change by seeking and developing ways for the teams

    to be most effective.

    • Assist with training and regulatory audits as needed.
    • Experience preferably in handling high volume Employee Relations workload within prescribed time frames
    • PHR, SPHR or SHRM-CP certification preferred

    Knowledge and Skill Requirements/Specialized Courses and/or Training:

    • 2+ years experience in Employee Relations
    • Bachelor Degree required
    • Honesty, integrity, and strong knowledge of HR principles and employee relation skills.
    • Excellent listening skills, including the ability to identify and isolate customers concerns or
    • objections
    • Strong business technical writing skills and excellent communication/people skills
    • Ability to investigate and bring closure to complex HR issues
    • Excellent interpersonal and relationship management skills
    • Highly skilled in creating credible business partnerships within the organization with
    • managers and employees
    • Track record of successfully managing high volume HR processes.
    • Coaching and counseling on all levels of the organization
    • Must have an analytical mind that provides creative solutions to day-to-day problems, and
    • an ability to relate to employees at all levels of the organization
    • Ability to multi-task within a deadline-oriented environment
    • Ability to embrace change, and suggest creative innovative solutions as it relates to the
    • business needs
    • Prior experience in working with a case management system preferred.

    Machine, Tools and/or Equipment Skills:

    High level of proficiency in Microsoft Word, Excel, PowerPoint and Outlook.

    Experience with Workday and Service now preferred

    IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

    IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

    IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

    The potential base pay range for this role, when annualized, is $54,600.00 - $136,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

    Numbers & Facts

    LocationDurham, North Carolina
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Year Founded1982
    Websitehttps://www.iqvia.com/

    About Company

    IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. Healthcare is an industry designed to help humans. As a global community, we continuously invest and commit to advancing human health. To deliver value and real outcomes. To rise to the challenge to find the next breakthrough by making the most of increasingly limited resources. We are inspired by the potential and propelled by the possibilities. We share the vision to drive healthcare forward. To see how we can help accelerate progress and achievements. Others are developing these medical breakthroughs. We do our part by using breakthroughs in insights, technology and human intelligence to reimagine and deliver ways to help make them a reality. It’s bigger than better clinical trials. Or advances in technologies and analytics. Or faster insights. It’s about exploring a new path to better health outcomes via Human Data Science. It’s about harnessing the power of the IQVIA CORE™ to channel the insights, commercial and scientific depth, and executional expertise that drive maximum value for our customers. Motivated by the industry we help, we’re committed to providing solutions that enable life sciences companies to innovate with confidence, maximize opportunities, and, ultimately, drive human health outcomes forward.

    Skills

    • Analysis Skillsunmatched
    • Biologyunmatched
    • Business Skillsunmatched
    • Business Writingunmatched
    • Case Managementunmatched
    • Clinical Researchunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Consultingunmatched
    • Corporate Policiesunmatched
    • Employee Relationsunmatched
    • Healthcareunmatched
    • Human Resources Managementunmatched
    • Human Resources Processesunmatched
    • Interpersonal Skillsunmatched
    • Legalunmatched
    • Machine Toolunmatched
    • Medical Treatmentunmatched
    • Microsoft Excelunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Multitaskingunmatched
    • PHR (Professional in Human Resources)unmatched
    • Patient Careunmatched
    • People Managementunmatched
    • Performance Analysisunmatched
    • Performance Managementunmatched
    • Performance Reviewsunmatched
    • Regulationsunmatched
    • Relationship Managementunmatched
    • SPHR (Senior Professional in Human Resources)unmatched
    • Sales Managementunmatched
    • Society for Human Resource Management (SHRM)unmatched
    • Staff Policiesunmatched
    • Technical Writingunmatched
    • Time Managementunmatched
    • Workplace Issuesunmatched
    • Writing Skillsunmatched

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