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Employee Services Coordinator

Empac Group

Missouri

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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Community and Social Services, Computer Workstations, Customer Support/Service, Develop and Maintain Customers, Documentation, Driver's License, File Maintenance, High School Diploma, Housekeeping/Cleaning, Human Resources, Journalism, Leadership, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Progress Reports, Project/Program Coordination, Reconciliation, Safety/Work Safety, Sales Prospecting, Service Delivery, Set Goals, Social Work, Software Administration, Time Management, Training Program, Travel Industry, Willing to Travel, Writing Skills
LOCATION
Missouri
POSTED
6 days ago
Position Title: Employee Services Coordinator
Currently a Part-time position, but could be a Full-time position for the right candidate
Starting pay $18.00/hr
 
EDUCATION
A High School Diploma or GED required.
2-4 years of work experience in a related field, such as social services, vocational training, program coordination, client advocacy or human resources is preferred.
 
SKILLS
Experience in and knowledge of programs or services for individuals with disabilities is desired.
Strong interpersonal and public relations skills. Experience and ability to work with multiple agencies, service providers, funders, parents, and guardians is preferred.
Must have excellent organizational and leadership skills.
Exceptional written, oral, and communication skills.
 
TECHNOLOGY
Proficiency required in MS Office: Word, Excel, Outlook, Internet, Office 365.
Knowledge of client record software and office administration methods is preferred.
 
Must have a valid driver's license and obtain a Class E Chauffeur's License within 30 days of hire. Must maintain a safe driving record. 
 
OTHER REQUIREMENTS
Willingness to travel on company business in personal or company vehicle. *
Respect the rights and dignity of individuals with disabilities and willingness to advocate on their behalf.
Affirmative drug and alcohol screening.
Affirmative criminal/abuse and neglect background checks.
 
ESSENTIAL JOB FUNCTIONS
  • Serve as a resource for prospective client-employees and their families/guardians, providing tours and education.
  • Onboard new client-employees, including maintenance of physical files and digital software system entries.
  • Maintain client-employee records, ensuring completion of all required annual documentation.
  • Monitor service unit utilization in accordance with each participant’s PCSP for the PA Program, maintaining a monthly PA schedule and weekly reconciliation of totals.
  • Coordinate PA staff schedules, provide backup support to PA participants in achieving individual goals as outlined in the PCSP, and ensure accurate and timely completion of daily logs.
  • Review PA daily progress notes to ensure quality service delivery and accurate documentation.
  • Compile monthly summary reports from daily progress notes for each PA Program participant.
  • Use daily observations to assess vocational progress and contribute to development of PA goal setting and annual IVP’s.
  • Attend quarterly service monitoring and annual IVP meetings.
  • Provide support to client-employees, ensuring appropriate behavior, workplace acclimation, safety, and adherence to company policies and procedures during work and break times.
  • Ensure client-employees are trained appropriately for their production tasks.
  • Maintain communication with external service providers, connecting client-employees to available resources.
  • Assist client-employees with completing applications and letters.
  • Oversee WIOA planning and facilitate access to dental and vaccine program opportunities.
  • Plan and coordinate Empac South celebratory events.
  • Provide snack orders to the Director of Employment Services and ensure availability for client-employees during breaks.
  • Provide administrative support, including managing the phone and paging system, and posting attendance at each exit.
  • Become cross-trained to provide backup support to the Employee Services Director.
  • Provide backup support for housekeeping, coordinating assistance from client-employees.
  • Report any suspicion of client-employee abuse or neglect as a mandated reporter.
  • Complete other assigned duties as assigned.
  • Assist with the locker clean-out program monthly
PHYSICAL & MENTAL REQUIREMENTS 
Constant                                                Frequent                                     Occasional                                                     
Inside work                                         Sitting/workstation                         Exposure hazards          
Use of hands/fingers                           Lifting                                            Operate agency vehicle
Operating computer                            Standing/walking                           Climbing stairs
Talking/communicating                                                                             Stooping/kneeling/crouching/crawling
Reading/seeing                                                                                         Exposure to temperature
 
 
 

About the Company

E

Empac Group

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