Employee Support Assistant

Job Title: Remote Employee Support Assistant

Hourly Pay: $17 - $22/hour

Summary:

We are looking for a compassionate and detail-oriented Employee Support Assistant to assist in various HR functions and provide support to employees. This role is ideal for someone who enjoys helping others and wants to build a career in employee relations. You will help manage employee inquiries, assist in resolving workplace issues, and support various HR activities.

Job Responsibilities

• Act as a first point of contact for employees regarding HR-related inquiries
• Assist employees with understanding and accessing their benefits, payroll, and HR policies
• Support the HR team with day-to-day administrative tasks, such as filing and managing employee records
• Help facilitate employee onboarding and ensure new hires complete all necessary paperwork
• Assist with organizing training and development programs for employees
• Handle basic employee relations matters and escalate issues to the HR department as necessary

• Maintain employee databases and ensure accurate records are kept

• Help organize company-wide events and employee engagement activities
• Provide assistance in processing employee requests for time off, benefits, and other HR-related matters

Qualifications

• Previous experience in customer service, administrative support, or HR is a plus

• Strong communication and interpersonal skills

• Excellent organizational skills and attention to detail

• Ability to handle confidential information with discretion

• Proficient in Microsoft Office applications (Excel, Word, Outlook)

• Compassionate, proactive, and solution-oriented

• Ability to handle multiple tasks and prioritize effectively

Perks & Benefits

• Competitive hourly pay: $17 - $22

• Comprehensive benefits package (health, dental, and vision insurance)

• Paid time off, holidays, and sick leave

• Employee wellness programs and support

• Career advancement opportunities within HR

• A welcoming and collaborative workplace