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Employee Support Coordinator

Aditi Corporate Recruiting

Des Moines, IA

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JOB DETAILS
SKILLS
Access Authorization, Communication Skills, Consulting, Customer Support/Service, Detail Oriented, Diversity, Documentation, Employee Orientation, Employee Relations, Employee Retention, Internal Audit, Interpersonal Skills, Legal, Management Strategy, Operations Management, Organizational Skills, Problem Solving Skills, Program Planning, Project/Program Coordination, Project/Program Management, Record Keeping, SPICE (Simulation Program with Integrated Circuit Emphasis), Set Goals, Status Reports, Time Management
LOCATION
Des Moines, IA
POSTED
1 day ago
Employee Support Coordinator
Location: Des Moines, IA
About Aditi Consulting:
Aditi Consulting is a leading digital engineering services company that partners with established and emerging enterprises to drive innovation and growth. By harnessing borderless talent across three continents, we deliver transformative solutions that redefine business trajectories. Our comprehensive services include AI + Automation, Application Modernization, Cloud + Infrastructure, Cybersecurity, Data + Analytics and Managed Support.
Our values—SPICE (Socially Conscious, People + Performance-Driven, Intense, Creative, Ethical)—define who we are. We believe in creating a culture where employees bring their full selves to work while learning from and growing with others.

Who We Need?
Aditi Consulting is seeking a reliable and people-oriented Employee Support Coordinator to provide direct support to employees placed at our client location in Des Moines, IA. This is a part-time, short-term role running immediately through October 2026. It is expected to be 6-8 hours per week, capped at 10 hours per week total, unless authorized otherwise. Working time to be during normal business hours of 8am-5pm on weekdays.
The Employee Support Coordinator acts as the primary in-person resource for employees at this site, ensuring they feel supported, engaged, and aligned with both their role expectations and applicable program requirements. This individual works closely with Aditi's internal People Operations and Clients Services teams to maintain consistent oversight and documentation.
Responsibilities:
On-Site Check-Ins & Employee Engagement
  • Conduct scheduled weekly one-on-one meetings with each assigned employee at the Davenport, IA client site
  • Maintain a consistent on-site presence to observe work activities, professional progress, and role alignment
  • Serve as an in-person point of contact for employees regarding day-to-day questions, concerns, and guidance
  • Build positive, trust-based relationships that support employee retention and performance
Program & Development Plan Oversight
  • Review and maintain familiarity with each employee's role expectations, development objectives, and any applicable program frameworks
  • Monitor that day-to-day work activities are aligned with defined role responsibilities and learning or development goals
  • Document check-in observations and verify that employees are progressing in accordance with their program milestones
Employee Support & Resources
  • Provide practical guidance and encouragement to employees navigating the demands of a professional client environment
  • Foster an inclusive, welcoming on-site presence that promotes open communication and proactive problem resolution
  • Connect employees with appropriate Aditi People Operations, program management, or operational resources as needed to address questions or concerns
Escalation & Issue Management
  • Identify and promptly escalate performance concerns, attendance issues, or deviations from program expectations to the appropriate Aditi stakeholders
  • Exercise sound judgment in determining when situations require HR, legal, or program management involvement
  • Ensure timely communication with Aditi's internal teams on any matters that require follow-up or formal action
Reporting & Documentation
  • Maintain accurate, up-to-date records of weekly check-ins, observations, and any notable incidents or escalations
  • Prepare and submit regular activity and status reports to Aditi's People Operations team as directed
  • Ensure all documentation is organized, retained appropriately, and available to support internal reviews or audits
  • Support program compliance by providing timely and thorough documentation upon request
What You'll Need to be Successful:
Required
  • Prior experience in HR, employee relations, staffing coordination, or program support
  • Strong interpersonal and communication skills; demonstrated ability to build rapport with employees from diverse backgrounds
  • Organized and detail-oriented, with the ability to maintain accurate records and meet reporting expectations
  • Comfortable working independently on-site with minimal day-to-day supervision
  • Reliable part-time availability at the Des Moines, IA client location on a weekly basis
Preferred
  • Experience supporting employees in a staffing, consulting, or managed services environment
  • Familiarity with workforce program documentation and structured check-in or supervision models
  • Understanding of employer responsibilities related to work authorization and program compliance in a staffing context

Pay Transparency: The hour pay for this role across the U.S. is: $$20-25 per hour. Final offer amounts, within the hourly pay set forth above, are determined by factors including your relevant skills, education, and experience.
Reasonable Accommodation: Aditi Consulting applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any applicant who requires reasonable accommodations during the application process should contact the Aditi People Operations team at

pd-us@aditiconsulting.com

to make the need for an accommodation known.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (https://www.aditiconsulting.com/privacy-policy).

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