Employment Consultant I

Skookum Educational Programs

Spokane, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Assistive Technology, Billing, Career Development, Coaching, Communication Skills, Community Support, Compensation and Benefits, Computer Software, Consulting, Customer Experience, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Disability Insurance, Documentation, Driver's License, Entrepreneurship, Equal Employment Opportunity (EEO), External Audit, Federal Laws and Regulations, File Maintenance, HIPAA (Health Insurance Portability and Accountability Act), Information Technology & Information Systems, Insurance, Internal Audit, Interpersonal Skills, Job Fairs, Mentoring, Microsoft Office, Networking Events, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Sales, Schedule Development, Scholarship, Security Clearance, Set Goals, Social Work, State Laws and Regulations, Team Player, Time Management, Training/Teaching, Tuition Fees, Wireless Communications, Writing Skills

LOCATION

Spokane, WA

POSTED

30+ days ago

Join Tessera and make a difference! Tessera is:

A national leader in employing individuals with disabilities and veterans.

Composed of a dynamic, growing team of social entrepreneurs.

Operating self-sustaining businesses across 15 states and in the District of Columbia, workforce of over 1,700 employees.

Dedicated to delivering an exceptional customer experience to our customers.

Committed to offering an outstanding employee support and development program.

Location: Spokane, Washington (In-person)

Type: Non-Exempt

Compensation: $22.79 - $30.48 per hour per hour (For this position, we will be targeting a salary of $25.55 - $26.43 per hour.)

Work Schedule: Full-time, Monday - Friday 7:30 am - 4:00pm (flexible start and end times depending on scheduling needs)

As an Employment Consultant I, you'll... Employment Consultants manage around 15-20 active clients by providing pre and post-employment services. They spend 78% of their time supporting clients either in the community or in the office. They use a person-centered approach to train, coach, and mentor clients toward making progress with their employment goals. Use creative thinking skills to develop relationships with local business owners and hiring managers. Employment Consultants must have excellent time management, problem-solving, and networking skills along with sales acumen and a professional level written and oral communication skills. Be self-directed, with the ability to work independently and in a team and must be effective in the use of technology and systematically documenting in a detailed manner.

Work with individuals with disabilities to discover their interests for employment and prepare them for the job search

Assist in development of work skills; assess potential obstacles to employment and develop strategies to overcome them

Provide on-the-job and/or pre-employment training

Network with local businesses to create and develop employment opportunities

Self-manage, create your own schedule, and work independently to help clients secure and maintain competitive employment

Create imaginative job aids, identify assistive technology and tools to help clients succeed

Document to show progress towards goals on the client's employment/service plan

Utilize the information management system to maintain client files, case notes and billings in compliance with contract and program guidelines

Provide follow-up services to ensure proper support is provided for successful retention and career advancement of clients

Perform duties in compliance with Federal, State, and local laws, rules, regulations and guidelines governing equal employment opportunity and nondiscrimination in the workplace

Prepare for and participate in external and internal audits

Maintain regular and consistent contact with clients, employers, and guardians

Establish and maintain effective, positive relationships with clients, employers, internal departments, referral sources, external agencies, and the public

Maintain confidentiality of all client information in accordance with HIPAA guidelines and program rules

Operate Tessera provided vehicles or personal vehicles for job duties

Maintain professionalism when conducting business on behalf of Tessera

Competency with technology used to provide services remotely and ability to instruct clients on how to use technology to engage in services

Knowledge of community resources to refer clients to as needed

Conduct intakes, vocational assessments, observation & incident reports, and create job development plans with clients to establish employment goals

Assist clients with job search activities such as resume building, interviewing skills, completing and submitting job applications

Accompany clients to job interviews when appropriate

Conduct evaluations of potential job sites for safety concerns and consult with employers on how to implement accommodations to address these concerns

Use creative thinking and problems solving skills to develop carved positions for clients

Provide training and consultations to employers and co-workers to enable them to support clients at their jobsite

Provide on-the-job supports, training and coaching to clients at their job sites

Create, facilitate, and oversee Community Based Assessments

Provide monthly updates to stakeholder counselors regarding client progress

Attend continuing education trainings to stay current with trends in mental health and disability topics

Provide coverage for other team members as needed

Attend staff meetings and one-on-one mentoring meetings with CES Manager

Attend and represent Tessera at various networking events and job fairs

All Other Duties as Assigned*

You'd make an excellent Employment Consultant I if you:

Consider yourself a people person.

Love working on collaborative teams.

Are dedicated to internal and external customer service.

Take pride in your work.

Are drawn to serving others and want to challenge yourself through mission-driven work.

Full-Time benefits of an Employment Consultant I at Tessera include:

Medical, Dental, Vision, Life & Short-Term Disability Insurance

Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment

Flexible Spending Accounts for both medical and dependent care

11 paid federal holidays, accrual of 12 paid days of vacation, paid sick leave

Potential shared earning bonus

Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents

Professional development, certifications, and training opportunities

Verizon wireless discount

Employee Assistance Program (EAP), and an engaging wellness program

Public Service Loan Forgiveness eligibility for full-time employees

Summary of desired skills and experience for the Tessera Employment Consultant I:

Associate's or Bachelor's Degree in Education, Human Services, Social Work or related field is preferred.

6+ months of previous experience is required.

Combination of previous experience and education will be considered.

Previous experience working with people with disabilities is highly preferred.

Highly sought certifications: ASL, Benefits Planning, experience with DVR, Ticket to Work, or Foundational Community Supports.

Ability to use Microsoft Office and other computer software programs.

Effective verbal and written communication skills and the ability to communicate with others in a courteous, professional, and helpful way.

Knowledge of community resources to assist clients in overcoming barriers to employment is highly preferred.

A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance.

Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.

Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

Tessera complies with Spokane County's Ordinance C36666 (Ban the Address), your application can include a PO Box, mailing address or another address where you could receive mail if needed. Your physical address is not required as part of the application.

Date Posted: 02/20/2026

*** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.

Please visit this website for more information: https://www.dhs.gov/real-id.

To Apply: Visit our website at www.tessera.org to complete an application.

Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Tessera is a national non-profit, government contractor that is dedicated to "Creating Opportunities for People with Disabilities" through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process.

If you require an accommodation or support, please contact us at

(360) 475-0756 ext. 349, or emailrecruiting@tessera.org.

Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled - Tessera participates in E-Verify

Skookum is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin or any other status protected under applicable federal, state, or local laws.

About the Company

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