This position, under the supervision of the Program Manager will assist the program staff with new client screening, scheduling and facilitating orientation, administrative duties, client contact calls and client record keeping. Bilingual Preferred.
Qualified applicants will have the following knowledge, abilities and skills:
Maintaining client records in accordance with established policies and procedures
Coordinating, monitoring & documenting relevant issues for clients
Providing technical support for program staff, including client intake & orientation
Serving as a liaison between the professional staff, community agencies and clients
Participating in all mandated staff development sessions
Assisting with community resource meetings
Facilitate transportation for clients
Monitor utilization of program resources
Contacting institutions to confirm resident departure times
Generating program reports to track program services
Tracking client participation
Performing other duties as assigned by Program Personnel
A working knowledge of:
Microsoft Office Suite (MS Word, Excel & Outlook)
Modern office principles and protocol
Basic business communications practices
The demonstrated ability to:
Understand and comply with company and contract agency rules, regulations, policies and procedures.
Communicate effectively and all levels within and outside the organization
Express ideas clearly and completely, written and oral; Manage time to meet the responsibilities and duties of this position
Give attention to detail and follow-through
Establish and maintain appropriate working relationships with co-workers and contracting agency representatives
Execute all duties in accordance with this position description
Academic and work experiences:
High School or Equivalent. One year of related experience in an office environment. Please note this position is a contracted two-year assignment.
Numbers & Facts
Location
Newark, NJ
Skills
Administrative Skillsunmatched
Business Practicesunmatched
Communication Skillsunmatched
Detail Orientedunmatched
Documentationunmatched
Follow Throughunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multilingualunmatched
Policy Developmentunmatched
Procedure Developmentunmatched
Project/Program Coordinationunmatched
Project/Program Managementunmatched
Record Keepingunmatched
Regulationsunmatched
Reporting Skillsunmatched
Resource Utilizationunmatched
Staff Developmentunmatched
Technical Supportunmatched
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