EMPLOYMENT SERVICE SPECIALIST II - TEMPORARY - HILO, HAWAII ISLAND
Salary
See Position Description
Location
Island of Hawaii
Job Type
Various
Job Number
25-0478
Department
Labor & Industrial Relations
Opening Date
12/13/2025
Closing Date
Continuous
Recruitment Information
Recruitment Number 25-0478
The current vacancy is a temporary full-time position with the Department of Labor & Industrial Relations, Workforce Development Division.
Salary: $4,725 per month (SR-18, Step D)
Note: Employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. Once you become a member of the civil service, you become eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to an employee in a permanent position with the exception of return rights and placement rights associated with a reduction-in-force.
This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaiis Civil Service Job Opportunities Listing page of our website.
Duties Summary
Performs a variety of employment service functions ranging from the simple to moderately complex which do not require the services of a fully trained journeyman specialist; and performs other related duties as assigned.
Minimum Qualification Requirements
To qualify, you must meet all of the following requirements:
Legal Authorization to Work Requirement:
The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
Basic Education: A bachelors degree from an accredited four-year college or university.
Specialized Experience: Six (6) months of progressively responsible professional work experience in one or a combination of Type A or Type B experience below:
Type A: Progressively responsible full-time experience in the field of employment service, personnel administration or related fields which involved one OR more of the following duties and responsibilities:
1) Obtaining applications for employment and assessing applicants qualifications in terms of skills, knowledge, suitability for employment or employment training; OR
2) Determining job content and requirements; OR
3) Developing methods and techniques for the improvement of personnel or employment programs; and OR
4) referring applicants to suitable jobs.
Examples of qualifying experience are work as an employment interviewer, employment counselor or personnel specialist in a public or private employment agency, vocational counseling or guidance work, or other pertinent personnel management work.
Type B: Progressively responsible professional experience in the field of social work or related fields which involved assisting youths or adults with personal, social and emotional problems toward their resolution.
This experience must have involved counseling or guidance in situations where youths or adults had moderately difficult to difficult problems of grasping or understanding the nature of their problems, choosing between various courses of action possible, adjusting to environmental conditions and/or acquiring or sustaining proper motivation.
Examples of qualifying experience are work as a social caseworker or group worker in a public or private agency, parole-probation counselor, student counselor, or religious counselor.
Non-Qualifying Experience: Work experience which is not primarily concerned with employment interviewing, counseling, or guidance, or personnel work is not qualifying for these positions. For example, most work experience as an office manager or in a supervisory or managerial position includes responsibility for personnel functions. However, if the paramount responsibility of the position is not concerned with employment services or personnel recruitment and placement work, or counseling or guidance, such experience is not considered qualifying.
Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements may apply.
The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.
03756:052112:13:DKA
Other Information
The State of Hawaii complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service
ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner.
In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing are required, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of the application.
CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Offices Levels of Review.
YOUR JOB BENEFITS WITH THE STATE OF HAWAII
The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.
Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
Paid Holidays
You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
Paid Vacation
You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.
Paid Sick Leave
You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.
Other Leaves
Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.
Health Insurance
The State pays a part of the premiums for each employees enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.
Group Life Insurance
The State provides a free life insurance policy for employees.
Retirement Plan
The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.
Premium Conversion Plan
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
Flexible Spending Accounts
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
Transportation Benefits
Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.
Deferred Compensation
The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.
Temporary Disability Insurance
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
Social Security
As an employer, the State also contributes to an employees social security account.
Promotions & Transfers
For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.
Training & Continuing Education
The State supports developmental activities related to an employees work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.
Travel Expenses
The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.
Incentive & Service Awards
The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.
Union & Collective Bargaining
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employees job is excluded from collective bargaining.
The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.
CLICK HERE for more information on the State of Hawaiis Benefits At-A-Glance.
The State of Hawaii is an Equal Opportunity Employer
Revised 01/13
01
RECRUITMENT SURVEY (MANDATORY) Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation.
What led you to explore career opportunities with the State of Hawaii?
02
EMPLOYMENT STATUS SURVEY #1
Completion of this survey is mandatory. You must select one option. This information will assist us with our recruiting efforts. We appreciate your cooperation.
Which of the following reflects your current employment status?
03
EMPLOYMENT STATUS SURVEY #2
Completion of this survey is mandatory. This information will assist us with our recruiting efforts. We appreciate your cooperation.
If you selected recently laid off in response to Employment Status Survey #1, please indicate the name of the employer from which you were laid off.
If you selected other in response to Employment Status Survey #1, please explain.
if these two options do not apply to you, please indicate "N/A."
04
APPLICANTS ACKNOWLEDGMENT - REQUIRED SUPPLEMENTAL QUESTIONS
The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information will result in your application being rejected or receiving a lower score.
Please do not submit a resume in place of completing the Supplemental Questions. A response of "see resume" or "see application" will deem your application incomplete.
You must submit verification (e.g., copies of official transcripts or diploma as instructed below) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
To receive credit for substitute, temporary assignment, or volunteer experience, you must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the professional duties performed, and a contact name and phone number.
Any information you submit may be verified. Supporting documents must be either electronically attached to your application or submitted to our office at: State of Hawaii - Department of Human Resources Development - 235 South Beretania Street, 11th Floor - Honolulu, Hawaii 96813.
05
APPLICANTS ACKNOWLEDGEMENT (Continued)
Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified.
In general, concurrent experiences and/or education will not be double credited unless otherwise specified.
Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.
Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited.
Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
By answering "Yes", you agree with concurrent experiences and/or education will not be double credited unless otherwise specified and calculations will be credited as described by the examples above.
06
APPLICANTS ACKNOWLEDGMENT - MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details)
The information provided in the job announcement represents a summary of the complete Minimum Qualification Requirements. A live link to the complete Minimum Qualification Requirements was provided to me in the job announcement.
07
BASIC EDUCATION REQUIREMENT
Do you possess a bachelors degree from an accredited college or university as stated in the Minimum Qualification Requirements?
By answering Yes, you understand and agree that you will submit verification of such education at the time of application.
08
SPECIALIZED EXPERIENCE REQUIREMENT
Do you possess at least six (6) months of SPECIALIZED EXPERIENCE (Type A or B experience, or a combination) as specified in the Minimum Qualification Requirements?
Important Note: Please read the complete MQRs to ensure that your application will clearly address ALL facets of each Requirement. Address qualifying experiences as described in Type A or Type B of the Minimum Qualification Requirements. Failure to specifically address ALL facets of ALL the Requirements may result in your application being delayed or rejected.
By answering "Yes" to this question, you verify that you have accessed the link provided in the job announcement, read the complete MQRs and this Important Note. You also agree that your application will clearly substantiate you meet each requirement and that failure to do so may result in your application being delayed or rejected.
09
SPECIALIZED EXPERIENCE REQUIREMENT (continued)
If you answered Yes to question above, please identify from your employment history each professional work experience you would like us to consider and provide the following information (A-E).
Please provide the requested information separately for each change in employer and/or position. The information for each employer should include:
A. Name of Employer; -Your Job Title; -Completed dates of Employment ( Start Month /YEAR TO END Month/YEAR) -Hours worked per week.
B. Briefly describe this employer (i.e., government agency? private company? etc.). What kinds of services did this employer provide and to whom (primary clientele)?
C. Briefly explain the primary function or main focus of your position.
D. Describe in DETAIL your TYPE A experience in this position in the areas (1-4) below.
1) Obtaining applications for employment and assessing applicants qualifications in terms of skills, knowledge, suitability for employment or employment training;
2) Determining job content and requirements;
3) Developing methods and techniques for the improvement of personnel or employment programs;
4) Referring applicants to suitable jobs.
E. Describe in DETAIL your professional TYPE B work experience in this position in the areas (1-2) below. If none, state N/A.
1) Assisting youths or adults with personal, social and emotional problems toward their resolution;
2) Providing counseling or guidance to youths or adults, in situations where they had moderately difficult to difficult problems grasping or understanding the nature of their problems, choosing between various courses of actions, adjusting to environmental conditions and/or acquiring or sustaining proper motivation.
NOTE: Be specific and complete in your responses. We do not make assumptions.
A resume submitted in lieu of addressing the supplemental questions and/or answering "n/a", "no experience" or in any other manner that does not address the above questions will not be accepted and your application will be deemed ineligible.
10
SUBSTITUTIONS ALLOWED FOR REQUIRED EXPERIENCE
Will you be submitting a masters degree or successful completion of thirty (30) graduate semester credits from an accredited college or university in industrial psychology, sociology, psychology, employment counseling, personnel administration or closedly related fields as a substitute for one (1) year of Specialized Experience as described in the complete MQRs?
By answering Yes, you understand and agree that you will submit verification of such education at the time of application, in order to receive credit.
11
CONTINUED SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE
Will you be submitting a PH.D. degree from an accredited college or university with a major in the fields described above which may be substituted for three (3) years of Specialized Experience?
By answering Yes, you understand and agree that you will submit verification of such education at the time of application, in order to receive credit.
12
SUBSTITUTION OF SUPERVISORY OR STAFF SPECIALIST EXPERIENCE FOR SPECIALIZED EXPERIENCE
Do you possess excess Supervisory or Staff Specialist Experience of the type and quality described in the Minimum Qualification Requirements maybe substituted for Specialized Experience on a year-for-year basis.
By answering "Yes" to this question, you verify that you have accessed the link provided in the job accouncement, read the complete MQRs and this Important Note. You also agree that your application will clearly substantiate you possess one (1) OR any combination of (A) or (B) as described in the Minimum Qualification Requirements and that failure to do so may result in your application being delayed or rejected.
Required Question
Employer State of Hawaii
Address DHRD - Employee Staffing Division
235 S. Beretania Street, 11th Floor, Honolulu, Hawaii, 96813-2437
Phone 808-587-1111 or 1-877-447-5990 (TTY)