Benefits:

• Holiday Pay
• Subsidized Childcare
• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Flexible schedule
• Paid time off

 

Employment Specialist / Job Coach

Part/Full-Time 34-40hrs/wk | Competitive Pay | Meaningful Mission-Driven Work


About Us
Quality Connections is a nonprofit organization dedicated to helping individuals with disabilities and other barriers build skills, gain independence, and secure meaningful employment. Our Employment Services team provides hands-on coaching, job development, and long-term support to help people thrive in community workplaces.


We are growing and seeking a compassionate, motivated Employment Specialist / Job Coach to join our team!


Position Overview


The Employment Specialist/Job Coach supports program participants as they learn job skills, transition into community employment, and maintain long-term workplace success. This role combines direct coaching, communication with employers, documentation, and person-centered planning to help individuals reach their goals.


Key Responsibilities

• Provide individualized job coaching and workplace support to participants at community job sites.
  
  
• Teach job tasks, soft skills, workplace expectations, and professional behaviors.
  
  
• Support participants in building independence, confidence, and problem-solving skills.
  
  
• Collaborate with employers to ensure participants meet job performance standards.
  
  
• Monitor progress, provide feedback, and document services according to agency standards.
  
  
• Transport participants to job sites when needed (company vehicle or mileage reimbursement when applicable).
  
  
• Communicate regularly with supervisors, counselors, and team members regarding participant progress.
  
  
• Model professionalism, positive attitude, and empathy in all interactions.
  
  

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred.
  
  
• Experience working with individuals with disabilities, behavioral health, education, or human services is helpful—but we will train the right person.
  
  
• Strong communication, patience, and interpersonal skills.
  
  
• Reliable, organized, and able to work independently in the community.
  
  
• Valid driver’s license, clean driving record, and ability to pass required background checks. The ability to obtain a level 1 fingerprint clearance card.
  
  
• Must be comfortable working in a variety of workplaces (retail, janitorial, food service, warehouse, office settings, etc.).
  
  

What We Offer

• Meaningful, mission-centered work that changes lives
  
  
• Paid training
  
  
• Supportive leadership team
  
  
• Mileage reimbursement
  
  
• Benefits package (health, dental, vision, PTO) – if applicable
  
  
• A positive team culture focused on inclusion and growth
  
  

Schedule


Typically Monday–Friday, some Sunday mornings required SEASONALLY