Employment Specialist/Job Coach (Temporary)

• Minimum of one year’s experience in a rehabilitation, non-profit facility, or comparable setting in the area(s) of case management, service provision, working with individuals with various disabilities, job development, job placement, follow-up, and training.
• Proficiency with the Microsoft Office suite and general computer operation is required
• Experience in marketing and public relations. 
• Strong working knowledge of disability management and awareness.

• Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
• Must be able to satisfactorily complete a background check, per company requirements.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability in communicating in spoken conversation – adequate volume of speech.
• Adequate ability in writing/reading/mathematics.
• Ability to effectively build and maintain positive working relationships with management and peers.
• Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
• Superior listening, verbal, and written communication skills.
• Proficiency in general reporting and basic case file management.

• Complete training as assigned.
• Provide information as requested for various statistical requirements.
• Maintain reporting and records as outlined by policy, referral source, and accreditation requirements.
• Have working knowledge of current contract requirements, AbilityOne regulations, CARF standards, social security guidelines, Phoenix mission/policies, departmental goals and objectives, and other sponsoring agency guidelines.

• Supervise students at assigned JET community job sites.
• Provide guidance and support as students learn job duties and workplace expectations.
• Offer encouragement and instruction to promote independence and task completion.
• Monitor attendance, engagement, and performance at the work site.
• Serve as a liaison between Phoenix, the community sites, and the student to maintain positive relationships.
• Address minor work site issues or concerns and report them to program leadership.
• Maintain appropriate documentation of student progress, attendance, and site observations.
• Follow established safety procedures and reinforce them with students.
• Participate in team meetings, training, or briefings as required

• Adequate ability for conversation, telephone use, and emergency information systems.
• Ability to be independently mobile on all surfaces and in all situations.
• Ability to move safely in the work area.
• Ability to retrieve items from high and low areas.
• Ability to perceive size, discrimination, temperature, shapes, and/or textures.
• Physical stamina to work at least 8 hours per day.

• Must be able to change routine positively.
• Must be able to follow through on assignments independently.
• Must have good organizational skills.
• Must have a long attention span to listen to people, perceive real problems, and bring issues to a successful conclusion.
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
• Must possess effective oral and written communication and interpersonal skills.
• Must be able to maintain confidentiality.
• Must have stable work behaviors daily.
• Must have adequate individual coping skills.
• Must be able to maintain good work attendance.
• Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
• Must be able to exercise good judgment to maintain a safe work environment.

• Other duties as assigned.

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