EMR/EHR Trainer

Job description

This position works under the direction of the Workflow Manager. He/She will facilitate in-person classroom training, deployment, and support of NextGen EHR applications for providers and front and back office staff. This position is also responsible for providing day-to-day customer-focused first-level application and technical support as well as second-level support to internal system users at the Central Business Office and remote clinics.

Primary Job Duties:

• Deliver orientation, pre-live onboarding, and post-live training to physicians, providers and office staff on the PMGNTX Best Practice processes and EHR Software
• Respond to, and diagnose, problems through discussions with users, including problem recognition, research isolation, resolution and follow-up steps.
• Participate in major upgrades/updates/testing as needed
• Provide day-to-day customer support to providers, remote office users and internal users

Minimum Qualifications:

• Three years of clinical experience working as a Medical Assistant
• Strong knowledge of ambulatory practice workflows as well as extended medical terminology.
• Experience with NextGen Enterprise a plus
• Strong interpersonal skills to interact positively and productively with a variety of personnel
• Training experience a plus
• Ability to work in a very fast-paced and changing work environment..
• Must comply with HIPAA rules and regulations.
• Must have a valid driver’s license
• Must have reliable form of transportation and be willing to travel to clinics in North Texas
• Must be able to be on their feet for up to 8 hours at a time.
• Must be punctual and be able to adapt to varying schedules as needed

THIS IS NOT A REMOTE OPPORTUNITY

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Fort Worth, TX 76107: Reliably commute or planning to relocate before starting work (Required)

Experience:

• EMR systems: 3 years (Required)

Work Location: In person