EMS Chief

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

The EMS Chief is a high-profile leader who is responsible for all aspects (i.e., operations, community relations and liaison) to state and federal governmental agencies focusing on emergency preparedness, emergency response, disaster recovery of EMS. The EMS Chief is service-oriented, leads by example, and is a peer to first responder Chiefs. They are responsible for reducing barriers to care, improving quality, and increasing resource availability for the people that San Juan Regional EMS serves. The EMS Chief effectively motivates and encourages people to perform at their best and in alignment with industry standards.

Required Behaviors: 

• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values.  These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks.  Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• Bachelor’s degree in related field
• Valid unrestricted driver’s license and eligible for San Juan Regional drivers’ insurance
• Five (5) years’ clinical experience on an Advanced Life Support level ambulance
• Ten (10) years’ experience EMS-related leadership experience
• Three (3) years’ experience leading in an EMS-related program (i.e., emergency preparedness) at the local, state, federal governmental level
• Effective interpersonal communication skills and public speaking skills with internal and external stakeholders (i.e., within SJRMC, Farmington, and San Juan County)
• Excellent written communication skills
• Excellent computer skills and proficient in Microsoft Office (i.e., Word, Excel, and PowerPoint)
• Goal-oriented and alignment with SJRMC’s Strategic Plan and organizational goals
• Demonstrated leadership that is collaborative and accountability-focused
• Excellent critical thinking and problem-solving skills with internal and external stakeholders (i.e., within SJRMC and the community)
• Experience in quality improvement, process improvement, and performance management
• Must have the ability to research, evaluate, analyze, and present data in reports and presentations
• Must maintain collaborative relationships with the Chiefs of first responder agencies in Farmington and San Juan County

Required License and Certifications:

• Current paramedic license with the ability to obtain a New Mexico license prior to hire
• Advanced Cardiac Life Support, Pediatric Advanced Life Support or equivalent
• FEMA ICS 100 & 700

Preferred Qualifications:

• Experience in leading to achieve “turn around” results, in terms of culture and quality patient care outcomes
• Previous experience with ambulance billing
• Intergovernmental and interagency cooperation skills
• Experience with budget (operating and capital) creation and administration
• EMS instructor experience

Duties and Responsibilities:

Financial and Strategic Management:

• Understands health care economics and health care public policy
• Demonstrates strong financial aptitude
• Exhibit strong business planning and project management abilities
• Develops operating and capital budget in coordination with SJRMC Finance Department and San Juan County Finance Department (respectively)

Human Resource Management and Leadership:

• Knowledgeable about effective recruitment, retention, and staff engagement strategies and tactics and implements them
• Ensure that staff are accountable to provide care that meets industry and SJRMC standards
• Motivate and develop employees to perform at their best, in alignment with industry standards

Quality and Performance Improvement:

• Consistently displays a commitment to continuing to improve patient outcomes
• Actively leads departmental and organizational quality initiatives
• Assures the safety of patients and staff is maintained
• Remains knowledgeable of and maintains requirements set forth by the NM EMS Bureau, The Public Regulatory Commission (PPC) and SJRMC
• Stays current with changing EMS industry standards, equipment, innovations, and initiatives
• Ensures that EMS protocols and procedures are consistent with national standards and are reviewed and updated on a regular basis and employees maintain awareness of and are competency validated as protocols and procedures are updated

Relationship Management and Influencing Behaviors:

• Champions and represents SJRMC EMS at community and governmental interactions
• Effectively leads EMS to maintain alignment with SJRMC Core Values, Service Standards, and our Mission and Vision
• Exhibits effective communication, public speaking, collaboration, and negotiation skills:
• Effectively lead a high performing, collaborative multidisciplinary team
• Understands one’s values, beliefs, and attitudes and how they affect interactions with others

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Shared Decision-Making:

• Understands and leads in alignment with the structure and process of shared governance
• Promotes and implements shared decision-making structures and processes​

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Personal and Professional Accountability:

• Actively participates in personal and professional growth and development
• Practices and supports nursing standards and scopes of practice
• Utilizes information technology systems to support business decisions and has a strong understanding of the effect of information technology on patient care
• Acts as liaison with San Juan County Oversight Committee, and other governmental agencies at the local, state, and federal level.
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety,Courtesy,Effectiveness, andStewardship
• Other duties as assigned                       

Physical Demands and Environmental Work Conditions:

• Considerable standing/walking and/or lifting
• May be exposed to infectious and contagious diseases
• Subject to varying and unpredictable situations
• Handles emergency or crisis situations
• May perform emergency care