EMS Information Systems Coordinator

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

The EMS Information Systems Administrator works to support the EMS Service in all aspects related to Information Systems. This support ultimately helps to ensure that EMS pre-hospital providers have the system tools they need to ensure quality patient care, communication, billing and CQI accountability.

Behaviors:

• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization: Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• Previously demonstrated knowledge of Process Improvement initiatives as they relate to pre-hospital care.
• Experience working in a team environment.
• Knowledge of and ability to install, maintain and repair all EMS technological hardware and software.
• Previously demonstrated good organizational and communication skills both written and verbal.
• Enjoys reputation by peers of being skillful and knowledgeable in EMS.
• Valid Drivers License with driving Record free of un-insurable violations

Preferred Qualifications:

• Paramedic with ability to attain New Mexico licensure.
• Ability to be self-directed and motivated to work on own.
• 1-year experience with SJRMC EMS as a lead paramedic.
• Experience with ImageTrend applications.
• Experience with EMS billing.
• Experience with computer hardware maintenance.
• Experience with Windows desktop server operating systems.
• Experience with SQL server

Duties and Responsibilities:

• Field Data Systems administrator for mobile data network, patient care reporting system, mobile data terminals, and Automatic Vehicle Location system (AVL).
• Support staff, including training in their use of above systems.
• Support department process improvement initiatives through data gathering, analysis and reporting.
• Collect and report NEMSIS required data.
• Support hardware and software needs of EMS billing department.
• Collaborate with other first response agencies within catchment area.
• Liaison to Consolidated Communications Center for all interoperability technical issues.
• Data reporting of service statistics for SJRMC Senior Management, Medical Direction and Oversight Committee.
• Troubleshoot and maintain all EMS related Information Systems.
• Responsible for department computer software/hardware setup/deployment/networking as it pertains to EMS-specific systems listed above.
• Knowledge and proficiency in operating SQL Server, Crystal Reports, MS Access, Excel, etc.
• Travels throughout San Juan County to EMS stations to support Information System needs at each site.
• Must work on call/odd hours as needed to troubleshoot EMS service’s Information Systems.
• Involved in all aspects of department Information System strategic planning and purchasing.
• Ability to work on ambulance/automotive wiring and power systems for installation and maintenance of hardware.
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work:

                                                     Safety, Courtesy, Effectiveness, and Stewardship

• Other duties as assigned