EMT

Covelo Direct (a Division of ZOE Holding)

Palo Alto, CA

JOB DETAILS
SKILLS
Communication Skills, EMT-Paramedics, Emergency Services, Establish Priorities, Healthcare, Hospital, Logistics, Multitasking, Nursing, Onboarding, Quality Management, Time Management
LOCATION
Palo Alto, CA
POSTED
30+ days ago

Patient Transfer Specialist

 

Join a fast-paced clinical environment and help ensure patients receive the right care at the right time. We're hiring experienced professionals to coordinate and manage patient transfers across healthcare facilities in a critical support role.

 

This role is ideal for licensed paramedics, dispatchers, or clinical professionals with a strong background in communication, coordination, and emergency services.

 

About the Role

 

As a Patient Transfer Specialist, you’ll be responsible for handling inbound transfer requests, coordinating with referring and receiving teams, and supporting safe and efficient patient movement through healthcare systems. You’ll use specialized software and communication tools to facilitate real-time coordination with medical teams, transport providers, and hospital staff.

 

What You’ll Do

 

Receive and process patient transfer requests from hospitals, clinics, and providers

 

Communicate with physicians, nurses, and transport teams to coordinate logistics

 

Use tracking systems, maps, and call management software to manage transfer activity

 

Document all transfer details accurately and in a timely manner

 

Support quality improvement efforts and help implement operational updates

 

Assist with training and onboarding of new team members as needed

 

What You’ll Need

 

Paramedic certification or similar clinical training

 

2+ years of experience in emergency services, dispatch, or hospital operations

 

Excellent communication and multitasking skills

 

Ability to stay calm under pressure and prioritize time-sensitive information

 

Familiarity with clinical terminology and healthcare coordination workflows

 

Comfort working overnight or extended shifts in a clinical setting

 

If you're detail-oriented, thrive in a high-stakes environment, and want to play a meaningful role in supporting patient care, we encourage you to apply.

About the Company

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Covelo Direct (a Division of ZOE Holding)