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Enablement Manager, Revenue Operations

Amazon.com Inc
  • San Francisco, CA
    9 days ago

    Job Description

    The Revenue Enablement Manager is the architect of our enablement discipline within One Medical for Business (OM4B), responsible for building a formal function from scratch and shaping how our enterprise Sales and Client Services teams learn, sell, and grow. This role sits within Revenue Operations and partners with the Head of Revenue Operations to translate commercial priorities into programs that make the field measurably better.

    We need a builder and systems thinker who takes ownership across Platform & Content Architecture, Onboarding & Ramp, Product Launch Enablement, and Sales Methodology. You"ll help design the enablement operating model from the ground up, with direct influence over how knowledge flows through the commercial org.

    We"re an operations team that thinks strategically. You"ll bring a point of view on what the field needs, challenge assumptions, and contribute to roadmap decisions, not just execute against them.

    You"ll work across Sales, Client Services, Marketing, Legal, Finance, Deal Desk, and Product to build scalable, measurable programs. You"ve done this before. You"re comfortable owning the strategic thinking and the hands-on execution required to build something new, and you use data to decide what"s working and what to cut.

    If you want to help define what world-class enablement looks like for a commercial health services organization and then build the infrastructure to deliver it at scale, this is the role.

    Key job responsibilities

    Examples of the work you"ll own and shape:

    Enablement Strategy & Roadmap. Co-own the enablement roadmap with the Head of Revenue Operations. Define quarterly priorities, identify gaps from field performance data, and make tradeoff decisions about where to invest. You bring the recommendations, present the business case, track what"s delivering results, and sunset what isn"t. You shape the plan and then you build it.

    Enablement Platform, Content Architecture & Onboarding. Own the LMS with a focus on information architecture, governance, and content standards that scale with the org. Build adoption strategy and usage analytics that inform every platform decision. Onboarding lives here too. You own the new hire enablement experience for Sales and Client Services from day one through first deal close, including structured learning paths, assessments, and certifications tied to time-to-productivity targets.

    Product Launch Enablement. Partner with Deal Desk, Product, and Marketing to build field-ready training, talk tracks, and objection-handling frameworks before launch day. Own the Product Launch Handbook, define "launch-ready" certification standards, and run post-launch feedback loops.

    Sales Methodology & Coaching Frameworks. Drive methodology selection, rollout, and reinforcement across Sales and Client Services. Build coaching toolkits for managers that reinforce methodology. Track engagement, content effectiveness, and ramp velocity to inform what stays and what gets cut.

    Numbers & Facts

    LocationSan Francisco, CA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Accreditation Standardsunmatched
    • Business Caseunmatched
    • Coachingunmatched
    • Customer Support/Serviceunmatched
    • Enterprise Salesunmatched
    • Establish Prioritiesunmatched
    • Financeunmatched
    • Healthcareunmatched
    • Information Architectureunmatched
    • Legalunmatched
    • Marketingunmatched
    • Multiplatform/Cross-Platformunmatched
    • Onboardingunmatched
    • Operations Managementunmatched
    • Product Marketingunmatched
    • Product/Service Launchunmatched
    • Revenue Managementunmatched
    • Salesunmatched
    • Sales Closing Skillsunmatched
    • Scalable System Developmentunmatched
    • Strategic Analysisunmatched
    • Usage Analysisunmatched

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