Immediate need for a talented End User Support Analyst with experience in the Telecom Industry. This is a 12+ Months contract opportunity with long-term potential and is located in Bedminster, NJ. Please review the job description below.
Job ID: 20-08564
Key Responsibilities:
Responding to trouble tickets
Deploying laptops & desktops
Organizing inventory and maintaining IT Lab
Troubleshooting Lab & office equipment
Working closely with developers from multiple teams, QA and other engineers, while taking direction from product and team management
Provide 24x7 production support as needed for critical releases and product launches.
Key Requirements and Technology Experience:
Bachelor’s degree with 1 or more years of work experience.
Experience with software and cloud tools such as: Azure AD, Office 365, Share Point
Experience with the Atlassian suite of collaboration tools (JIRA, Confluence).
Experience with multiple server operating systems including Linux (all distros), ., Windows Server
Knowledge and experience with AWS services, S3
Experience and comfort working in Agile work environments.
Demonstrated ability to write clear, structured documentation, and effectively communicate with developers, external contacts, and leadership.
Experience at working at high profile tradeshows and events
Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Numbers & Facts
Location
Bedminster, NJ
Job Type
Full-time
Skills
Agile Programming Methodologiesunmatched
Amazon Simple Storage Service (S3)unmatched
Amazon Web Services (AWS)unmatched
Analysis Skillsunmatched
Atlassian JIRAunmatched
Cloud Computingunmatched
Communication Skillsunmatched
Computer Serversunmatched
Desktop PCunmatched
Documentationunmatched
Help Deskunmatched
Identify Issuesunmatched
Inventory Managementunmatched
Laboratory Equipmentunmatched
Laptop PCunmatched
Leadershipunmatched
Linux Operating Systemunmatched
Microsoft SharePointunmatched
Microsoft Windows Azureunmatched
Microsoft Windows Serverunmatched
Office Equipmentunmatched
Operating Systemsunmatched
Product Managementunmatched
Product/Service Launchunmatched
Production Supportunmatched
Quality Assuranceunmatched
Team Lead/Managerunmatched
Telecommunications Industryunmatched
Trouble Ticketsunmatched
Writing Skillsunmatched
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