End User Support Analyst

Pyramid, Inc

Bedminster, NJ

Apply

JOB DETAILS

JOB TYPE

Full-time

SKILLS

Agile Programming Methodologies, Amazon Simple Storage Service (S3), Amazon Web Services (AWS), Analysis Skills, Atlassian JIRA, Cloud Computing, Communication Skills, Computer Servers, Desktop PC, Documentation, Help Desk, Information Systems/Technology IS/IT Administration, Inventory Management, Laboratory Equipment, Laptop PC, Leadership, Linux Operating System, Microsoft SharePoint, Microsoft Windows Azure, Microsoft Windows Server, Office Equipment, Operating Systems, Product Management, Product/Service Launch, Production Support, Quality Assurance, Team Lead/Manager, Telecommunications Industry, Trade Shows, Trouble Tickets, Writing Skills

LOCATION

Bedminster, NJ

POSTED

5 days ago

Immediate need for a talented End User Support Analyst with experience in the Telecom Industry. This is a 12+ Months contract opportunity with long-term potential and is located in Bedminster, NJ. Please review the job description below. Job ID: 20-08564 Key Responsibilities: Responding to trouble tickets Deploying laptops & desktops Organizing inventory and maintaining IT Lab Troubleshooting Lab & office equipment Working closely with developers from multiple teams, QA and other engineers, while taking direction from product and team management Provide 24x7 production support as needed for critical releases and product launches. Key Requirements and Technology Experience: Bachelor’s degree with 1 or more years of work experience. Experience with software and cloud tools such as: Azure AD, Office 365, Share Point Experience with the Atlassian suite of collaboration tools (JIRA, Confluence). Experience with multiple server operating systems including Linux (all distros), ., Windows Server Knowledge and experience with AWS services, S3 Experience and comfort working in Agile work environments. Demonstrated ability to write clear, structured documentation, and effectively communicate with developers, external contacts, and leadership. Experience at working at high profile tradeshows and events Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

About the Company

Pyramid, Inc

Resume Resources

Free Resume Templates Free Resume Builder