End User Support Analyst

Judge Group

Scottsdale, AZ

JOB DETAILS
SALARY
$20–$20.50 Per Year
LOCATION
Scottsdale, AZ
POSTED
30+ days ago
Location: Scottsdale, AZ
Salary: $20.00 USD Hourly - $20.50 USD Hourly
Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE MONDAY - FRIDAY

    1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 
    2.Monitors production systems for alerts, outages and system issues. 
    3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 
    4.Executes technical procedures to resolve production & non-production issues.
    5.Evaluates systems and processes in an effort to resolves technical problems. Implements effective solutions for break/fix issues. 
    6.Develops knowledge of enterprise Systems. 
    7.Demonstrates understanding and knowledge of client needs, concerns and challenges.
    8.Updates production and non-production support documentation and adheres to ITIL practices.

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    Contact: cleahy02@judge.com
    This job and many more are available through The Judge Group. Find us on the web at www.judge.com

    About the Company

    J

    Judge Group

    The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.

    The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.

    COMPANY SIZE
    5,000 to 9,999 employees
    INDUSTRY
    Computer/IT Services
    FOUNDED
    1970
    WEBSITE
    https://www.judge.com