End User Support Technician

• The position is based in the office, with no travel requirements, and operates during 2nd shift

Top Skills:

1. Strong understanding of desktop/laptop/mobile device support principles and practices

2. Excellent communication skills

3. Flexibility to support users in office as well as Factory floor where applicable

Job Description/Summary:

The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.

Additional Details:

• Client facing role - requires good communication skill and excellent Customer Support attitude
• Manage inventory of desktop hardware and software, ensuring availability and proper functioning

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.