Our Client, an IT Services and Consultant company, is looking for an End User Support Technician – Desktop / Hardware Support for their Redmond, WA location.
Responsibilities:
The Technical support role is pivotal in ensuring seamless end user support within our organization.
With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently.
This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.
The position is based in the office, with no travel requirements, and operates during day
Manage inventory of desktop hardware and software, ensuring availability and proper functioning
Requirements:
Strong understanding of desktop/laptop/mobile device support principles and practices
Excellent communication skills
Flexibility to support users in office as well as Factory floor where applicable
Client facing role. Requires good communication skill and excellent Customer Support attitude;