End User Support Technician
Onsite - Collierville, TN
$25/hr W2
BGV Fully Cleared
* The position is based in the office, with no travel requirements, and operates during 2nd shift
Top Skills:
1. Strong understanding of desktop/laptop/mobile device support principles and practices
2. Excellent communication skills
3. Flexibility to support users in office as well as Factory floor where applicable
Job Description/Summary:
The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.
Additional Details:
- Client facing role - requires good communication skill and excellent Customer Support attitude
- Manage inventory of desktop hardware and software, ensuring availability and proper functioning
WELCOME TO IPOLARITY LLC
IPolarity LLC. is a Professional Services firm composed of highly trained professionals with a wide range of experience in various industries. We provide our clients in key industry verticals with focused expertise in IT Solution, Application Development, Application Maintenance, Testing services and Systems Integration. IPolarity LLC integrates expert industry knowledge, process and technology frameworks, strong partnerships, and a reliable work force to provide strategic solutions that generate sustainable results. We are able to leverage our expertise via a flexible delivery model, which includes onsite and offsite resources.