Endodontic Office Manager

Midwest Dental supported by Smile Brands
Madison, WI

Overview

Midwest Dental, supported by Smile Brands, is seeking an experienced and motivated Endodontic Office Manager to lead the daily operations of our specialty practice in Madison, WI. The ideal candidate is a strong leader who thrives in a fast-paced dental environment, is passionate about patient care, and can effectively manage both administrative and team responsibilities.

This role is responsible for ensuring operational excellence, supporting office performance goals, and creating a positive experience for patients and team members alike.

•  Manage day-to-day operations of the endodontic office
• Lead, coach, and support front office and clinical team members
• Ensure exceptional patient service and patient flow throughout the office
• Monitor scheduling, productivity, and office performance metrics
• Oversee insurance verification, billing, collections, and treatment plan presentation
• Support recruiting, onboarding, and training of team members
• Maintain compliance with company policies, OSHA, HIPAA, and infection control standards
• Partner with providers and regional leadership to achieve business goals
• Resolve patient concerns professionally and efficiently

• 2+ years of dental office management experience required
• Endodontic or specialty dental experience preferred
• Strong leadership and team development skills
• Knowledge of dental insurance, scheduling, and treatment coordination
• Experience with dental practice management software preferred
• Excellent communication and organizational skills
• Ability to multitask and manage competing priorities in a fast-paced environment
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Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com

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