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Endpoint Engineer in Miami Beach, FL Direct Hire

Suncap Technology, Inc.

  • Miami Beach, FL
  • 30+ days ago
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    Skills

    • 3rd Level Supportunmatched
    • Administrative Managementunmatched
    • Apple iPadunmatched
    • Apple iPhoneunmatched
    • Audiovisualunmatched
    • Automationunmatched
    • Best Practicesunmatched
    • Cellular Telephoneunmatched
    • Communication Skillsunmatched
    • Computer Scienceunmatched
    • Computer Systemsunmatched
    • Computer Workstationsunmatched
    • Crestronunmatched
    • Customer Support/Serviceunmatched
    • DHCP (Dynamic Host Configuration Protocol)unmatched
    • DNS (Domain Name System)unmatched
    • Desktop Hardwareunmatched
    • Desktop PCunmatched
    • Emergency Managementunmatched
    • Establish Prioritiesunmatched
    • Financial Servicesunmatched
    • Hardware Administrationunmatched
    • Help Deskunmatched
    • Incident Managementunmatched
    • Mac Operating Systemunmatched
    • Microsoft Active Directoryunmatched
    • Microsoft Exchange Serverunmatched
    • Microsoft Windows Azureunmatched
    • Microsoft Windows Operating Systemunmatched
    • Microsoft Windows Serverunmatched
    • Mobile Devicesunmatched
    • Multitaskingunmatched
    • Network Administration/Managementunmatched
    • On Callunmatched
    • Operating Systemsunmatched
    • Operational Support Systems (OSS)unmatched
    • Power BIunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Production Systemsunmatched
    • Software Patchesunmatched
    • Technical Supportunmatched
    • User Account Administrationunmatched
    • Willing to Travelunmatched
    • Windows PowerShellunmatched
    • Writing Skillsunmatched
    • iOSunmatched

    Description

    We are seeking a Modern Endpoint Engineer to provide technical support to infrastructure and maintain our fast-growing user workstation environment. The ideal candidate will be comfortable providing hands-on support and proactively maintain all infrastructure.

    Onsite Only
    Salary, Bonus & Benefits

    Responsibilities
    • Maintain the firm's production computing environment in accordance with best practices, including:
      • Active directory domain & AzureAD environment
      • DNS
      • O365 suite and Exchange Online environment
      • Windows Server OSs running within Azure
      • Teams/OneDrive administration
    • Perform general account administration, user access & file provisioning, and exchange administration
    • Software application packaging and deployment with Intune or similar tool
    • Maintain and track core patching & backup
    • Perform automation of routine tasks (using PowerShell, Flow, PowerBI and other tools)
    • Interface with, and direct 3 rd party providers maintaining network and AV systems as needed
    • End-user technologies
      • Configuration and administration of GPOs, and auto-tune provisioning
      • Maintain the gold workstation OS build using Intune/Autopilot
      • Provide 3 rd level support escalation of the Desktop function
      • Mobile device management and administration using Intune
      • Engineer may be called on to provide direct end-user support of Hardware, Desktop, Telephone, and Mobile personally when required, and in periods of high volume.
    Qualifications
    • 4-8+ years of experience in a technology support position, with VIP users, in a customer-service setting
    • Knowledge of:
      • Microsoft Windows Operating System
      • O365 Suite
      • iOS (iPhone/iPad)
      • Active Directory, AzureAD and Domain controllers
      • Intune or similar management tool
      • Network fundamentals (including DNS & DHCP)
      • Security fundamentals
      • MacOS
      • Audio-Visual technologies, (including Crestron & Zoom)
    Demonstrate
    • Excellent verbal & written communication skills
    • A positive, customer-service-driven outlook
    • Strong problem-solving skills
    • Ability to prioritize multiple simultaneous tasks
    • Occasional travel to Miami Beach, New York City, and other offsite Miami Beach locations required
    • Position will require on-call availability outside of working hours for scheduled changes, emergency Incident Management, and VIP requests
    • Preferred Qualification: Primary degree in Computer Science, Engineering, or related field
    • Prior financial services experience preferred














     
     

    Numbers & Facts

    LocationMiami Beach, FL

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