Endpoint Management Specialist

Project Overview

The Endpoint Management Specialist will be responsible for the comprehensive management of NYPA and Canals' enterprise End-User Computing (EUC) environment, including Azure Virtual Desktop (AVD) infrastructure. This role requires deep expertise in Microsoft Endpoint Configuration Manager (ConfigMgr) and Microsoft Intune to ensure secure, compliant, and efficient endpoint operations across the organization.

Job Functions & Responsibilities

Key Responsibilities: Endpoint Lifecycle Management: Implement the deployment, configuration, and maintenance of physical and virtual endpoints across the enterprise using Microsoft ConfigMgr and Intune. Azure Virtual Desktop (AVD): Manage and maintain the application stack of NYPA's Azure Virtual Desktop fleet via Microsoft Config Mgr and Intune. Application Packaging & Deployment: Develop, test, and deploy custom application packages and scripts. Automate software installations and updates across the enterprise. Patch Management & Compliance: Ensure timely deployment and testing of OS and third-party application updates. Monitor patch compliance and remediate vulnerabilities to maintain a secure endpoint environment. Policy Enforcement: Implement and maintain device compliance policies, configuration baselines, and security standards using Intune and ConfigMgr. Monitoring & Reporting: Generate and analyze reports on endpoint health, software inventory, and compliance status. Provide actionable insights to IT leadership. Collaboration & Support: Work closely with cybersecurity, infrastructure, and service desk teams to support enterprise IT initiatives and resolve endpoint-related issues.

Skills

Minimum 7 years of experience managing enterprise-scale endpoint environments. Proven expertise in Microsoft Endpoint Configuration Manager (SCCM/ConfigMgr) and Microsoft Intune. Hands-on experience with Azure Virtual Desktop (AVD) administration. Strong scripting skills (e.g., PowerShell, Batch) for automation and application packaging. Deep understanding of patch management, vulnerability remediation, and compliance frameworks. Experience with third-party patching tools and integration with ConfigMgr/Intune. Excellent troubleshooting, documentation, and communication skills.

Education & Certifications

Microsoft certifications (e.g., MD-102, AZ-140, SC-300). Experience in regulated or critical infrastructure environments. Familiarity with ITIL practices and enterprise change management processes.