Endpoint Systems Specialist / Network Technician

S R INTERNATIONAL INC

Phoenix, AZ(remote)

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JOB DETAILS

SKILLS

Administrative Management, Analysis Skills, Antivirus, Best Practices, Communication Skills, Community of Practice (CoP), Computer Security, Cryptography, Customer Support/Service, Endpoint Security, Enterprise Applications, Enterprise Endpoint, Firewall Administration, Help Desk, Identify Issues, Information Technology & Information Systems, Mac Operating System, Maintain Compliance, Metrics, Microsoft Windows Operating System, Microsoft Windows System Administration, Network Support, Operations Processes, Operations Security (OPSEC), Performance Metrics, Regulatory Compliance, Security Compliance, Security Infrastructure, Software Administration, Software Patches, Systems Administration/Management, Systems Maintenance, Technical Support, Technical Writing, Time Management

LOCATION

Phoenix, AZ

POSTED

2 days ago

Job Title: Endpoint Systems Specialist / Network Technician
Job Code: CoP 159172
Client: City of Phoenix – Information Technology
Location: Phoenix, AZ (Remote)
Duration: Contract until 06/30/2027

Position Overview
The City of Phoenix is seeking an experienced Endpoint Systems Specialist / Network Technician to support enterprise endpoint management, device security, compliance, and systems administration initiatives. This role is responsible for deploying, securing, configuring, and maintaining endpoint devices across the organization while ensuring compliance with security standards and delivering excellent end-user support.
The ideal candidate will have strong expertise in Windows systems administration, endpoint management, endpoint security tools, device lifecycle management, and troubleshooting within enterprise or MSP/multi-tenant environments.

Key Responsibilities
Endpoint Management & Administration

Deploy, configure, and maintain:
- Windows devices
- macOS devices
- Mobile endpoints
Manage endpoint lifecycle activities including:
- Provisioning
- Configuration
- Updates
- Patch management
- Decommissioning
Maintain standardized endpoint configurations across the enterprise
Deploy and maintain enterprise applications using endpoint management tools

Device Security & Compliance

Implement and enforce:
- Endpoint security policies
- Encryption standards
- Antivirus protection
- Firewall configurations
- Compliance baselines
Monitor and remediate endpoint vulnerabilities
Support endpoint protection platforms and security frameworks
Ensure timely system updates and minimize operational/security risks

Endpoint Tools & Platforms

Administer and support:
- Endpoint Manager
- Endpoint security platforms
- Device management solutions
Provide endpoint troubleshooting and technical support
Collaborate with internal IT teams and stakeholders on deployment and support initiatives

Reporting & Documentation

Maintain technical documentation for:
- Endpoint configurations
- Operational procedures
- Support processes
Track and improve endpoint-related KPIs and operational metrics

Required Skills & Experience

Experience with:
- Endpoint management
- Systems administration
- Windows administration
Strong knowledge of:
- Endpoint security tools
- Security best practices
- Basic networking concepts
Experience in:
- MSP environments
- Multi-tenant environments
Experience deploying and maintaining endpoint devices across enterprise environments
Strong troubleshooting, analytical, and communication skills

Primary Skills
Endpoint Management, Systems Administration, Windows, Endpoint Security, Networking, Endpoint Manager, Device Deployment, Device Compliance, Troubleshooting, MSP Environment, Multi-Tenant Environment, Endpoint Protection, Documentation, KPI Tracking

Endpoint Systems Specialist / Network Technician

S R INTERNATIONAL INC

Phoenix, AZ(remote)

About the Company

S R INTERNATIONAL INC

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