Endur Analyst

• Participates on company-wide projects for rollouts of software installations/upgrades for applications/operating systems and performs system integration testing.
• Assists in planning, designing, evaluating, implementing, and monitoring of various applications or systems.
• Consults with customers to ascertain needs, identify problems, applying business expertise/technical knowledge to design, and/or create information solutions to ensure satisfaction with delivered services.
• Designs and documents systems/application models for customers and reviews with team members to ensure customer needs are met.
• Provides operational/functional support for systems and troubleshoots/resolves problems.
• Acquires and utilizes business knowledge by taking advantage of available resources (Internet, books, periodicals, classes/workshops, conferences, etc.) to develop and foster value driven business solutions.
• Provides technical training and mentoring to promote competency and growth.
• Participate in monthly Maintenance Window rotation.
• Periodic on-call responsibilities based on monthly business processing cycle.
• Communicates between various business and IT groups.

Qualifications:

• Bachelor's degree or 5 years of related industry or technical experience is required.
• Computer Science, Computer Information Systems (CIS), or Management Information Systems (MIS) degree is preferred.
• 5+ years of experience designing, developing, integrating, and supporting enterprise class commercial applications is preferred.
• 3+ years of experience with Java is preferred.
• 3+ years of experience with OpenLink Endur is preferred.
• 1-2+ years of knowledge and experience with JVS scripting and Crystal Report development and support experience is preferred.
• 5 years of experience in Information Technology specific to application development and support is preferred.
• 4 years of hands-on experience with Microsoft SQL is preferred.
• Ability to pick up on new technologies quickly and learn new skills is needed.
• Dedicated to meeting expectations and requirements of internal and external customers.
• Proven problems solving, analytical & decision-making skills.
• Strong documentation and problem-solving skills.
• Ability to establish and maintain effective relationships with co-workers and customers to gain their trust and respect.
• Can be counted on to exceed goals successfully and steadfastly pushes self and others for results.
• Ability to pick up on technical concepts quickly and learn new skills and knowledge.
• Enjoys working hard in an action-oriented environment.
• Proven ability to document business requirements and translate into technical specifications/solutions.
• Proven analytical and problem-solving skills.
• Strong interpersonal communication skills, with ability to work collectively with different teams.
• Self-motivated team player with vision and initiative.
• Willing to travel up to 10%.