Energy Efficiency Program Outreach Lead

Resource Innovations is seeking an Energy Efficiency Program Outreach Lead to join our team in Missouri. As an Outreach Lead, you will work in a dynamic environment supporting the implementation of residential energy efficiency programs. The Outreach Lead plays a key role in customer outreach and collaborating with local partners, coordinating, and managing field operations and ensuring program goal attainment with partners and the internal program team. The Outreach Lead must be able to work in a remote/hybrid environment that requires both a technical acumen for single- and multifamily energy efficiency projects and a high standard of project and client management and operational excellence. Candidates must be located in or commutable to St. Louis, MO.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Develops, manages, and fosters partnerships with multifamily property decision makers, property owners/managers, stakeholders, subcontractors, and other industry affiliates.
• Responsible for lead generation into the energy efficiency programs based on program guidelines, while making referrals to other relevant utility programs when necessary.
• Conducts property assessments for the purposes of project scoping and baseline data collection to inform program-eligible property upgrades.
• Provides technical support to program service providers responsible for entering data into program tracking system.
• Interprets program guidelines and provides ongoing support to contractors and subcontractors, including guidance on local building benchmarking initiatives, as well as opportunities for maintenance staff to pursue building operator certification trainings.
• Leads scheduled and ad hoc meetings/calls with the internal team, partners, and the utility clients on subjects relating to production planning, outreach activities, successes, challenges, and program pivots.
• Delivers presentations and communicates program offerings while tailoring messaging to a variety of stakeholders.
• Maintains program schedules and team activities, delegating tasks to appropriate internal personnel.
• Other duties as assigned.