Energy Efficiency Program Support Manager

PSEG

Newark, NJ

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JOB DETAILS

SALARY

$107,600–$170,300 Per Year

SKILLS

Billing, Business Administration, Code of Federal Regulations, Community Support, Conservation, Construction Management, Cross-Functional, Customer Experience, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service Management, Customer Support/Service, Data Analysis, Data Collection, Driver's License, Energy Efficiency, Energy Management, Finance, Forecasting, Fortune 500 Customers, HVAC, Leadership, Legal, Maintenance - Electrical, Marketing, People Management, Performance Analysis, Performance Management, Performance Metrics, Problem Solving Skills, Process Improvement, Process Management, Programming Methodologies, Project Tracking, Project/Program Management, Purchasing/Procurement, Quality Assurance, Quality Control, Regulatory Requirements, Resolve Customer Issues, Safety Compliance, Service Delivery, Status Reports, Team Lead/Manager, Test Program, Vendor/Supplier Evaluation, Vendor/Supplier Management, Work From Home

LOCATION

Newark, NJ

POSTED

1 day ago

Requisition: 83773

PSEG Company: Public Service Electric & Gas Co.

Salary Range: $ 107,600 - $ 170,300

Work Location Category: Hybrid Flexible

We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.

Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.

We know life isn’t one-size-fits-all, and neither is work. That’s why we offer flexible work options depending on the role.

In support of this model, roles have been categorized into one of three work location categories:

1. Onsite – roles where employees are expected to be onsite daily.

2. Hybrid fixed – roles that are a mix of remote work and onsite work fixed days each week

3. Hybrid flexible – roles that are a mix of remote work and onsite work, but the onsite requirements have greater flexibility. (i.e. 5-8 days a month vs. set days each week).

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

At this time, only current PSEG employees are being considered.

This role is a first level leader, as a working supervisor, that can oversee up to 5 associates in the lower nomenclatures performing a broad ranges of program implementation duties

+ Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services

+ Manage employee performance

+ Ensure vendor and employee compliance with safety protocols and practices

+ Lead and participate in cross-functional teams, including other CES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program servicesEnhance program delivery/customer experience and resolve business/customer issues

+ Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs

+ Provide oversight for business controls, process improvement and compliance

+ Ensure accurate invoice processing

+ Identify and implement process improvements and automate where possible

+ Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations

+ Prepare and present program and project status reports to senior management

+ Assist with special projects as necessary

+ During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations

+ Perform and oversee program and project QA/QC as required; Apply knowledge in energy savings measures and techniques to program and project oversight

+ Manage customer relationships to provide program services with a high level of customer satisfaction

Job Responsibilities

+ Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.

+ Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services, enhance program delivery/customer experience and resolve business issues.

+ Develop and maintain program processes. Provide oversight for business controls, process improvement and compliance. Ensure accurate invoice processing. Identify and implement process improvements and automate where possible.

+ Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and regulatory requirements; Prepare and present program and project status reports to senior management.

+ Compile and analyze data from various projects / sources to monitor the status of customer projects and report to management.

+ Projects may include the installation of various energy conservation measures (ECMs) such as HVAC, lighting, motors, energy management systems, etc., as appropriate for the program. Analyze performance results for management reports; Provide monthly project status forecasts; Must be proficient with working independently while maintaining and applying working knowledge of PSEG Standards of Business Controls and meet management’s expectations for effective internal business controls.

Job Specific Qualifications

+ B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, vendor management, project management, or related fields.

+ In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, vendor management, project management, or related field.

+ Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency or Electric Vehicle program experience.Management/leadership experience working with cross-functional teams.

+ Possess and maintain a valid U.S. Driver's license with a safe and satisfactory driving record.

+ Compliance with the Department of Energy's regulation 10 CFR 810 is required.

Desired:

+ Certified Energy Manager (CEM) certification

+ MBA or Advanced Degree

+ PE and PMP

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list (https://corporate.pseg.com/-/media/PSEG/Corporate/Careers/Careers At PSEG/AppendixAtoPart810_ Title10) not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.

Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO INFORMATION (Click link below)

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About the Company

PSEG

The energy of Public Service Enterprise Group (PSEG) is our people! We offer employees opportunities to build careers working with skilled and dedicated people on some of the most important challenges of our time. We respect all aspects of diversity, valuing others' strengths, perspectives, and approaches. PSEG, a diversified energy holding company with over $28 billion in assets, is one of the nation's leading wholesale energy producers and most reliable electric and gas transmission and delivery utilities. PSEG has received numerous recognition awards for performance, safety, community support, diversity and the environment.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Energy and Utilities

FOUNDED

1903

WEBSITE

https://www.pseg.com/home/index.jsp

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