Energy Services Account Representative I/II

Energy Services Account Representative I/II

Salary

$106,402.82 - $156,849.68 Annually

Location

311 Vernon Street, Roseville

Job Type

Full-Time Regular

Job Number

202600198

Department

Electric

Division

ELE Customer Solutions

Opening Date

08/07/2026

Closing Date

8/30/2026 11:59 PM Pacific

Bargaining Unit

Management

• Description
• Benefits
• Questions

Description

ELEVATE YOUR CAREER!

Join the City of Roseville Electric team as a

ENERGY SERVICES ACCOUNT REPRESENTATIVE I OR II

Help our team create success in fostering strong connections with partners inside and outside of Roseville Electric Utility, ensuring an exceptional customer service experience for all stakeholders!

The successful candidate will have a background, or interest and the ability to learn, in utilities, public service organizations, and the electrical industry. The position performs professional work to develop relationships with our community partners enhancing the economic vitality of our community. The position focus is on electric vehicle programs, expanding charging infrastructure, fostering strategic community partnerships and other key utility initiatives.

The current vacancy is a regular, benefitted, and full-time position; however, the employment list established from this recruitment may be utilized to fill future regular and limited-term vacancies in the City for the duration of the list. The normal work schedule is Monday through Friday, 8 a.m. - 5 p.m.; a flex schedule may be available. A hybrid remote/office schedule may be available for discussion.

What the City of Roseville Offers:

• $106,402 - $156,849 Annually (dependent on experience)
• Up to $2,490 per month in health and welfare benefits
• Competitive vacation and sick leave programs
• 10 paid holidays, 2 floating holidays - Plus assigned management leave
• Opportunities to train and promote
• CalPERS
• A top-notch team and more!

The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community.

Examples of Duties

Click HERE for a complete and detailed job specification and minimum qualifications for Energy Services Account Representative I.

Click HERE for a complete and detailed job specification and minimum qualifications for Energy Services Account Representative II.

Minimum Qualifications

ENERGY SERVICES ACCOUNT REPRESENTATIVE I

Experience and Training

Experience:

• One year of responsible professional marketing, sales, or customer support experience in a technical environment. Experience in an energy services industry is desirable.

AND

Training:

• A Bachelor's degree from an accredited college or university, preferably in marketing, business administration, public administration, engineering or a related field.

License and Certificate:

Possession of a valid California driver's license by date of appointment.

ENERGY SERVICES ACCOUNT REPRESENTATIVE II

In addition to the qualifications for the Energy Services Account Representative I:

Experience and Training

Experience:

• Two years of responsible experience performing duties similar to that of an Energy Services Account Representative Account I with the City of Roseville.

AND

Training:

• A Bachelor's degree from an accredited college or university, preferably with major course work in marketing, business administration, public administration, engineering or a related field.

License and Certificate

Possession of a valid California driver's license by date of appointment.

Supplemental Information

All employment applications must be submitted online at the City of Roseville CAREER PAGES only.

Per City of Roseville practice, applicants are permitted to submit an employment application for a specific recruitment no more than once within any 90-day period.

Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questionspage.

The City of Roseville defines "accredited college or university" as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programswebsite http://ope.ed.gov/accreditation.

Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification.

The following options apply to the evaluation of college degrees from countries outside the United States:

• Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website.
• Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at http://www.naces.orgor www.aice-eval.org.
• A copy of the foreign credential evaluation verification can be attached to the employment application.
• If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration.

SELECTION PROCESS:

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant's experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.

Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process.

Some positions require the clearance of a comprehensive Police Department (PD) background check within 12 months of appointment. The City may appoint candidates to positions prior to clearing the extensive Police Department background check, and in those circumstances the candidate will be advised in advance that security access in the information technology systems will be limited to non-PD related systems until PD clearance is received, and if the candidate ultimately does not clear the PD background it will result in release from City service without appeal rights, in accordance with Personnel Rules 3.04.050.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

EMPLOYEE BENEFITS:

The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the Citys benefits, visit our website here. Benefits currently include:

• Health, dental, and vision insurance benefits
• Cafeteria plan, plus City paid Flex credit
• Life insurance (City paid and optional supplemental employee paid)
• Flexible spending accounts for dependent and health/medical costs
• BeWell City of Roseville (CORE) wellness program
• Employee assistance plan
• Retirement savings plan
• Deferred compensation plan(s)
• Short-term and long-term disability employee paid plans
• Educational reimbursement
• Vacation leave, sick leave, personal/management leaves
• Holiday pay (plus two floating holidays annually)
• Bilingual pay
• Longevity pay

GENERAL BENEFITS:

A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group.

TEMPORARY POSITIONS:

Most benefits do not apply to the Citys temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually.

01

Your response to the supplemental question 3-4, the applicants education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions.

• Yes
• No

02

Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones.

03

How many years of experience do you possess performing responsibilities as a representative of a utility operation, developing and promoting utility solutions and tools, resolving customer service issues, providing technical energy advice, and maintaining and enhancing customer relationships?

• Less than 1 year
• 1-2 years
• 2-4 years
• 4-6 years
• 6+ years

04

The minimum education requirement for the position is a Bachelor's degree from an accredited college or university, preferably in marketing, business administration, economics, public administration, engineering or a related field.

• Yes, I possess a Bachelors degree or higher education.
• No, I do not possess a Bachelors degree or higher education.

05

Please check the boxes below where you have at least one (1) year of experience. Relevant work experience must be described in the following question for your selection to be considered. Note: You do not need experience in all of these functions to be considered for the position.

• Creating and maintaining relationships with customers or other energy-related agencies
• Utility analytics and/or data analysis and research
• Energy efficiency programs
• Electric vehicle programs
• Building electrification programs
• Solar and energy storage programs
• Utility demand response programs
• Public speaking
• Commercial and/or industrial customer contact
• Residential customer contact
• None of the above

06

Detail your experience in the items selected in question #5.

07

Describe your experience with electric vehicle charging equipment, including types and networks. Please include your role in maintaining or managing equipment or programs related to electric vehicle chargers.

08

What are the biggest challenges facing public charging today? What is your experience in the area of managing public charging?

Required Question

Employer City of Roseville (CA)

Address 311 Vernon Street

Roseville, California, 95678

Phone 916-774-5475

Website http://www.roseville.ca.gov