Partners Worldwide

Partners Worldwide (PW) is a global network of businesspeople working together to end poverty through entrepreneurship and job creation. We believe all people are image bearers of God and have the right to live an abundant life. Through locally rooted, globally connected partnerships, we work to grow and sustain businesses that create jobs and strengthen communities. 

As an employee of Partners Worldwide, you will be part of a global team that values each person as a true partner. Together, we celebrate entrepreneurs who are building businesses, providing for their families, and creating opportunities for others. 

Our goal for 2030 is to equip partners in 30+ countries to serve over one million businesses — helping create and sustain three million jobs and enabling 15 million people to leave poverty behind. 

The Role 

The Engagement team at Partners Worldwide builds and sustains the donor and partner relationships that fund and strengthen our global network. The Engagement Assistant is the operational backbone behind that work — the person who ensures donors are followed up with, events run smoothly, grant processes stay on track, and nothing falls through the cracks. 

This is a collaborative, detail-oriented role that blends relational awareness with strong execution. You will work closely with Engagement Managers and the Revenue Operations Manager to support donor communications, events, grant coordination, and the systems that keep the team organized and moving. 

What success looks like here: a team that can trust the details are handled, donors who experience consistent and thoughtful engagement, and a CRM that reflects the quality of relationships Partners Worldwide is building. 

This role is well-suited to someone who is energized by supporting meaningful work, takes ownership without needing to be asked twice, and understands that operational excellence and relational warmth are not opposites but rather what makes donor relations feel like true partnership. 

The Work 

Donor Relations and Communications 

• Ensure donors receive timely, personalized, and thoughtful communication — including thank-you notes, donation acknowledgments, and follow-up. 
• Maintain accurate and up-to-date CRM records that reflect the quality of PW's relationships. 
• Support Engagement Managers with account updates, Salesforce questions, and donor data needs. 

Fundraising Campaigns and Events 

• Support the planning and execution of fundraising events, donor trips, and engagement activities. 
• Ensure Engagement Managers have the materials and logistics they need to run campaigns successfully. 
• Set up and manage fundraising pages and support Summit planning and post-Summit follow-through. 

Grant Process Support 

• Track grant leads, opportunities, and communications in Salesforce. 
• Manage the Grants dashboard and support cross-team coordination to ensure alignment and follow-through.  

Administration and Support 

• Manage travel expense reporting, materials ordering, and shared team file systems. 
• Support onboarding and Salesforce training for new Engagement team members. 
• Other related duties as necessary. 

Qualifications 

Education and Experience 

• Bachelor's degree preferred. 
• Two to five years of experience in administrative, nonprofit, operations, or engagement-related roles. 
• Experience with CRM systems — Salesforce experience strongly preferred. 
• Experience supporting events, donor communications, or grant coordination is a plus. 

Skills and Competencies 

• Customer Focus — Builds genuine trust with donors and partners; responsive, proactive, and relationally driven. 
• Drive for Results — Translates plans into action, holds themselves accountable, and follows through with excellence. 
• Interpersonal Savvy — Reads people and situations well; builds connections across teams, cultures, and roles with tact and warmth. 
• Communication — Clear, audience-aware, and an active listener who keeps people informed. 
• Planning and Organization — Manages timelines and details carefully, and adjusts when circumstances shift. 
• CRM and Data Stewardship — Keeps systems accurate, up to date, and actionable. 
• PW Ambassadorship — Consistently reflects PW's mission and values in every interaction with donors and partners. 

Character 

• Mature Christian faith lived out in work, relationships, and daily decisions. 
• Deep alignment with Partners Worldwide's mission and values. 
• Humble, collaborative, and team-oriented — energized by supporting others' success. 
• A learner's mindset with openness to growth, feedback, and new approaches. 
• Integrity and strong stewardship of relationships and resources. 

Our Investment in You 

• Meaningful, purpose-driven work that contributes to lasting global impact. 
• Connection to a talented, mission-driven global team. 
• Comprehensive compensation and benefits package. 
• Flexible paid time off and a culture that supports healthy rhythms of work and rest. 
• Professional development opportunities and ongoing learning. 

Additional Information 

Location: Grand Rapids, MI preferred; U.S.-based remote candidates considered 

Travel: Occasional travel for events or team gatherings 

To Apply 

Please submit your résumé/CV and a brief statement (one page) describing your interest in the role and your alignment with the mission of Partners Worldwide.