Engagement Coordinator

LIFELONG LEARNING ADMINISTRATION CORPORATION

Full Time, Monday - Friday

We are seeking top talent in the Greater Cleveland, OH area, to best support our regional operations. Our ideal candidate will be bilingual in English/Spanish.

The Lifelong Learning Advantage

At Lifelong Learning, our mission is to support our client schools so they can concentrate on improving educational outcomes and student success. We continue to be a strong, positive force, pioneering the way education is delivered to all students.

Learn more about us at https://llac.org/

How You Will Make an Impact

The Engagement Coordinator is responsible for implementing student recruitment strategies to meet schools' enrollment goals and support relations with local community agencies. Serve as a point of contact for prospective families and promote the school's academic programs. The position directs outreach strategy execution, establishes and monitors engagement and enrollment documentation standards, and ensures data integrity and audit readiness through oversight and analytical review. This position reports to the Vice President, Business Relations or designee.

Minimum Qualifications

Bachelor's degree preferred or 2 years' equivalent experience in student recruitment, enrollment, sales, and/or customer service. Equivalent experience is included in and not separate from the total years of professional experience required Minimum of 3 years of relevant experience, preferably in a school or educational setting. Availability for evening/weekend work and multi-day travel is required to support outreach events. Experience with CRM platforms and lead management tools. Ability to provide exceptional customer service in a professional environment, with a focus on resolving issues efficiently and effectively. This is a remote position. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and virtual communication platforms (Zoom, Teams). Ability to travel up to 50% in performance of job duties is required.

Benefits: We offer our employees a quality work-life balance through flexibility and an attractive total compensation package including:

• Excellent medical, dental, vision coverage
• Competitive nonprofit salary
• Life insurance
• Long-term disability (LTD); short-term disability (STD)
• Sick leave
• Generous holiday, vacation and seasonal breaks
• 403(b) retirement plan with an attractive company contribution
• Paid professional development opportunities
• Wellness benefits through our Wellable app and Employee Assistance Program that includes financial, legal, and emotional counseling
• Employee discount program for things such as travel, home and entertainment
• Flexible work environment
• Casual dress

We are an Equal Employment Opportunity Employer and is family/medical leave compliant. The organization prohibits discrimination, harassment, intimidation and bullying based on the actual or perceived characteristics of disability, gender, gender identity, gender expression, nationality, national origin, ancestry, race or ethnicity, color, religion, sex, sexual orientation, immigration status, potential or actual parental, family or marital status, age, or association with an individual who has any of the aforementioned characteristics, or any other basis protected by federal, state or local law. We provide reasonable accommodations for qualified individuals with disabilities.