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Engagement Director Enterprise Solutions Manufacturing

Tephra

Edison, NJ

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JOB DETAILS
SKILLS
Artificial Intelligence (AI), Automation, Business Administration, Business Growth, Communication Skills, Competitive Analysis/Strategy, Computer Science, Consulting, Customer Relations, Customer Satisfaction, Develop and Maintain Customers, Ecosystems, Industry Standards, Information Technology & Information Systems, Leadership, Maintain Compliance, Manufacturing, Market Entry Strategy, Oracle, Pre-Sales, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Request for Proposals (RFP), SAP, Sales, Sales Presentation, Sales Prospecting, Salesforce.com, ServiceNow, Strategic Accounts, Strategic Planning, Thought Leadership, Use Cases
LOCATION
Edison, NJ
POSTED
1 day ago
Description:

Job Description:

(We are seeking a strategic, results-driven, and client-focused Engagement Director to lead presales, delivery governance, and client engagement for our Enterprise Solutions-including SAP, Oracle, Salesforce, ServiceNow,and AI/GenAI-in the USA. This role will play a key role in driving business growth, ensuring delivery excellence, and maintaining high levels of client satisfaction)

Qualifications:

Presales & Solutioning:

  • Lead presales and solutioning for enterprise technology opportunities across SAP, Oracle, Salesforce, ServiceNow, and other platforms.
  • Design transformation roadmaps that incorporate AI/GenAI, automation, and digital innovation.
  • Collaborate with sales, delivery, and domain teams to develop tailored solutions for clients.
  • Respond to RFPs, RFIs, and client presentations with compelling, value-driven proposals.
  • Develop reusable solution assets, industry-specific accelerators, and reference architectures.
Delivery Governance:
  • Govern the Enterprise Solutions business, ensuring alignment with regional growth strategies and global objectives.
  • Monitor pipeline health, deal conversion, and solution quality across the region.
  • Drive strategic initiatives, account planning, and portfolio reviews with delivery and sales leadership.
  • Ensure compliance with frameworks, local regulations, and industry standards.
  • Provide thought leadership and market intelligence to shape go-to-market strategies.
Client Engagement:
  • Build and maintain strong client relationships, acting as a trusted advisor to senior stakeholders.
  • Conduct regular client meetings to review project progress, address concerns, and identify new opportunities.
  • Ensure high levels of client satisfaction through proactive communication and issue resolution.
Qualifications:
  • Bachelor's or Master's degree in Engineering, Computer Science, or related field; MBA is a plus.
  • Certifications in relevant enterprise platforms (e.g., SAP, Oracle, Salesforce) are preferred. • Excellent communication, presentation, and stakeholder management skills.
Required Experience:
  • 20+ years of IT experience with at least 8 years in presales, solution architecture, or consulting roles in the USA.
  • Strong experience in enterprise platforms (SAP, Oracle, Salesforce, ServiceNow) and their application in various industries.
  • Proven track record of winning large transformation deals and managing complex solution cycles.
  • Experience in AI/GenAI use cases and their integration into enterprise ecosystems.
  • Deep understanding of the US enterprise landscape, compliance, and digital transformation drivers


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About the Company

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Tephra

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