Engagement Manager

Kforce has a client in Fort Collins, CO that is seeking an Engagement Manager.

Responsibilities:

• Serve as the primary liaison between Kforce consultants and client stakeholders, ensuring successful execution of engagement objectives aligned to SOW, client expectations, and Kforce standards
• Own end-to-end delivery including consultant care, performance management, onboarding/offboarding, and operational execution
• Drive consultant engagement through structured 1:1s (initial and ongoing), consistent communication, coaching, and career development support
• Manage performance through evaluations, feedback, and corrective action plans while proactively addressing issues to retain top talent
• Recognize and reinforce engagement through events, awards, and ongoing communication, and escalate trends impacting consultant experience
• Partner with client managers to optimize team performance, improve operational efficiency, and maintain strong stakeholder alignment
• Monitor engagement health, consultant performance, and delivery outcomes, ensuring consistent service quality
• Provide regular status reporting on progress, risks, and key metrics, and collaborate cross-functionally with Sales, Recruiting, and Operations to support resource planning, transitions, and issue resolution
• Lead onboarding and offboarding processes to ensure seamless consultant lifecycle management
• Facilitate pre-start orientation, coordinate logistics (equipment, access, badges), execute first-day onboarding, and conduct early check-ins to support successful assimilation
• Ensure completion of required trainings and manage assignment transitions, including system deactivation and equipment return
• Oversee operational and compliance activities including timecard approvals, time-off tracking, payroll and HR coordination, and maintenance of accurate consultant reporting