This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7505844
Change people\'s lives and love what you do! Cochlear is the most
recognized brand in hearing health care.
**Engagement Manager, Minneapolis area (Hearing Health)**
- Preferably seeking candidates based in or near Minneapolis.
- This position will support the Northern Plains - Minnesota, North
Dakota, Northern Wisconsin, NE Iowa territory for Cochlear and
candidates must live in the territory.
- Willingness and ability to travel up to 60% of the time with
overnight stays and weekends.
- Candidates with hearing health background preferred
- Accepting applications until: July 15, 2026.
Change people\'s lives and love what you do! **Cochlear** is the most
recognized brand in hearing health care.
**About the role**
The purpose of the Engagement Manager I position is to execute industry
leading medical device B2C sales through the application of complex
sales techniques to drive territory strategy to achieve yearly sales
revenue targets. This position will support the Northern Plains
(Minnesota, North Dakota, Northern Wisconsin, NE Iowa) territory for
Cochlear.
**Key Responsibilities**
Candidate & Professional Partners: Engagement Managers are embedded in
the territory sales strategies as the expert of Cochlear products to our
candidates and professional partners. The Engagement Manger has
demonstrated solutions to sell Cochlear\'s product portfolio through
nurturing of candidates and product launches. Implement local consumer
marketing and candidate nurture strategies aimed at growing the market
for Cochlear implantable technology. Strategies include but are not
limited to planning and execution of candidate growth events, developing
strategic community relationships as well as consumer support for
professional partners. Manage, develop and inspire mentoring volunteers.
Provide candidate communication through a variety of vehicles; in
person, virtual, email and/or phone. This communication may include
explaining device features and functions and Cochlear services to drive
brand choice. Report issues via the Cochlear complaint management system
(Global issue form) and provide detailed description for B2B appropriate
follow up and closure where appropriate.
Sales Acumen: Demonstrate sales and business acumen with the ability to
identify market opportunities, competitive positioning, knowledge of
customer needs and generate sales and secure orders. The EM is beginning
to achieve the target unit quota by establishing strong relationships
with key people in the assigned territory geography (candidates,
audiologists, surgeons, scheduling coordinators and volunteers). Ensures
that all sales activities within the assigned territory are conducted in
a manner that is fully compliant with Cochlear policy, laws and
regulations. Maintains accurate documentation of all sales activities
and customer interactions in compliance with Cochlear\'s policies to
ensure leadership sales reporting and provide a seamless customer
experience. Collaborates with B2B teammates to educate on products to
develop strong relationships with schools, Deaf/Hard of Hearing
schools/programs and non-programming audiologists. Executes sales and
marketing initiatives, delivering the associated marketing messages so
that the impact on the customer is successful and positive. The
Engagement Manager, coordinates and provides candidate educational
events, evaluation days and awareness events related to Cochlear
devices. Collaborates with B2B and CPNTM to support growth initiatives
in the territory. Provides market intelligence and competitive
information that can be utilized in developing effective ways to
approach current and potential customers. Maintains a professional image
when representing Cochlear Americas.
Business Acumen: Manages te ritory expenses to budget. Allocates
appropriate company resources and planning to achieve territory sales
success. Assists with developing and implementing quarterly strategic
plans to achieve objectives. Submits territory information in a timely
manner for the content of the territory month end report. Consistently
uses all sales tools including, Salesforce, Miller Heiman purple sheets,
Communication Pathway, Schedule Once, Ava and Show Pad in the management
of the consumer sales territory.
**Key Requirements**
To add value to Cochlear in this role you\'ll be able to meet and
demonstrate the following knowledge, skills and abilities in your
application and at interview:
- Bachelor\'s Degree or equivalent Work Experience
- 2- 3 Years of Experience
- Demonstrated ability to work independently with minimal supervision.
- Ability to lift a minimum of 30 lbs.
- Current & valid drivers license
- Depending on territory coverage requirements, must also have access
to a reliable vehicle.
- **Willingness and ability to travel up to 60% of the time with
overnight stays and weekends.**
Desired Skills
Fluent in English and Spanish
Strong computer skills with experience in various software packages,
including Microsoft Suite and web-based appl