MongoDB Engagement Managers are quota-carrying Professional Services Sales roles. Engagement managers utilize customer-facing sales, technical, consulting, and commercial experience to scope, negotiate and close Professional Services opportunities to accelerate and de-risk the adoption of MongoDB by our customers.
As an Engagement Manager, you will be a key leader within the PS team and work cross-functionally with the Sales, Professional Services, and Customer Success organizations to drive professional services sales.
Here are a few informative blogs about the Engagement Management role:
https://www.mongodb.com/blog/post/engagement-management-mongodb-meet-lalitesh-palhttps://www.mongodb.com/blog/post/how-engagement-managers-help-customers-succeed
We are looking to speak to candidates who are based in San Francisco, CA for our hybrid working model.
What You'll Do at MongoDB
Understand customers' overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies.
Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work.
Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB.
Have a solid sense of ownership, driving all deals or technical scopings from inception to closure.
Manage the Professional Services pipeline for bookings and revenue forecasts for your region.
Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks.
Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.).
Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery.
Proactively seek opportunities to support and mentor other team members and share best practices.
Have situational awareness and react appropriately in group settings.
Ideal Candidate Requirements
An Ideal candidate will have:
A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
Experience as an architect, consultant, project manager, or Professional Services manager
Experience internally positioning and selling professional services
Experience carrying a quota for PS bookings
General knowledge of Databases (RDBMS, SQL, NoSQL)
Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, Openshift
The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
The ability to scope and estimate projects
Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
The ability to travel for key engagements and team offsites
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform-the most widely available, globally distributed database on the market-helps organizations modernize legacy workloads, embrace innovation, and unleash AI.
Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers-including 75% of the Fortune 100 and AI-native startups-relying on MongoDB for their most important applications, we're powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!
Equal Employment Opportunities
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273357682
| Location | San Francisco, CA |