Engineer - computer Systems Support

Tata Consultancy Services Ltd

Cupertino, CA

JOB DETAILS
SALARY
$80,000–$110,000 Per Year
SKILLS
Apple, Background Investigation, Best Practices, Billing, Change Requests/Orders, Communication Skills, Computer Systems, Cross-Functional, Data Sets, Finance, Follow Through, GSM (Global System for Mobile Communications), IR (Infrared), Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Product/Service Launch, Public/Media/Press/Analyst Relations, Purchasing/Procurement, Report Distribution, Reporting Dashboards, Sales Closing Skills, Slack, Systems Administration/Management, Systems Engineering, Team Player, Time Management, WebEx, Writing Skills
LOCATION
Cupertino, CA
POSTED
19 days ago

Must Have Technical/Functional Skills

  • Familiarity with Excel and Numbers
  • Ability to stay organized and track deliverables for multiple programs
  • Strong communication skills
  • Strong skillset in working with large data sets
  • Familiarity with Apple Products
  • Bonus - familiarity with Nimbus and Technical Details
  • Good follow through working with various cross functional teams
  • Collaboration platforms: Webex and Slack
  • Candidate can fulfill all pertinent NPS background checks and qualifications to be able to work on confidential Apple product developments

In Scope

  • Initial point of contact on tracking allocation requests and providing updates
  • Work with System EPT team on creating, reviewing and sending Allocation reports for EPMs and cross-functional teams.
  • Initiate majority of PRs for PD EPS team.
  • Work with PD EPS team to maintain structured GSM/PO trackers, providing OK2Pay on invoices in a timely manner, and cleaning up previous POs from finished builds/programs
  • Attend team meetings to provide updates on both allocations and PO readiness.

Roles & Responsibilities

  1. Support Allocations for all NPI builds
  • Initial point of contact on tracking allocation requests and providing updates
  • Allocate all approved units for each build including Key Allocations and Special Requests - escalate complicated requests to System EPT
  • Collaborate with CM on Swap list for Long Term DOEs - escalate to System EPT (In Region to support but with ES as back up)
  • Allocate in a timely manner based on CM timeline
  • Version allocations page daily or as changes are made and closer tracking with CM
  • Email Requestors/teams on unique requests to get clarification - escalate to System EPT
  • Review Unit approved detail requests and allocate specific requests (read Build Matrix for stuffings)
  1. Allocation Initiatives
  • Over-allocated Report - reporting showing over-allocated configs and suggestions to EPMs with notes to resolve
  • Overcast Report - reporting showing what was requested, approved, allocated, and fulfilled - send weekly
  • Provide potential suggestions for special requests and send to EPT/EPM to review
  • Dashboard for Weekly Syncs - check Build PR status, Allocation Timeline status, takes notes for agendas/meetings
  • Create an allocation slack channel - start streamlining communication/reports
  • Distribution Report - reporting showing units that have not been picked up, with aging information based on date of allocation
  • Determine repeat / serial teams and recipients that do not pick up units to develop long-term allocation best practices
  1. PR execution for all NPI builds starting from Proto through xVT builds
  • Receive quotes from vendors/EPMs/GSMs
  • Log quote information in PR tracker/handbook
  • Obtain GSM/EPM approvals
  • Obtain PR justification from GSM/EPM
  • KO PR (or change orders) in eApproval and log in Balance
  • Email eApproval link to GSM and EPM once PR (or C/O) is kicked off
  • Send BPO issuance email to vendor/EPM/GSM
  • Log procurement information in Nimbus
  1. IR/GR invoices
  • Review vendor ok2invoice email and ensure GSM/EPM approval
  • IR/GR invoices in Webcycle
  1. PR/PO clean-up
  • Send PR aging report to push on stale PR approvals
  • Send out GSM PO Tracker
  • Follow up on outstanding quotes w/ GSM/EPMs
  • Send final quote submission email reminder
  • Reviewing open BPO file from Finance

Generic Managerial Skills, If any

  • Strong written and verbal communication skills
  • Self-motivated with excellent time management skills
  • Committed to meeting stringent deadlines
  • Proactive driven and result oriented
  • Ability to find solutions with network

Location: Cupertino, CA

Salary range:$80,000-$110,000 Per Year.

About the Company

T

Tata Consultancy Services Ltd