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Engineer, Field Service

Southwire Company, LLC

Woodmont Beach, WA(remote)

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Auditing, Best Practices, Compensation and Benefits, Conference Management, Construction, Corrective Action, Cost Effectiveness Analysis, Customer Relations, Customer Support/Service, Customer/Client Research, Electrical Components, Electrical Engineering, Employee Benefits, Forecasting, Hand Tools, Identify Issues, Industry Standards, Insurance, Maintain Compliance, Mentoring, OEM (Original Equipment Manufacturer), On Site Support, Operations Processes, Performance Analysis, Problem Solving Skills, Process Analysis, Process Improvement, Product Development, Product Engineering, Regulations, Regulatory Compliance, Reliability Engineering, Safety Compliance, Sales/Support Engineering (SE), Service Delivery, Systems Administration/Management, Systems Maintenance, Systems Reliability, Technical Strategy, Technical Support, Training/Teaching
LOCATION
Woodmont Beach, WA
POSTED
30+ days ago
A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools andjobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner.We are proud to offer competitive compensation, employee benefits, tuitionreimbursement andunlimited growth opportunities. Ourmore thanseven decades of progressive growth can be attributed to our determination to developinginnovative systems and solutions, exercising environmental stewardshipand enhancing the well-being ofthe communitiesin which we work and live.How will you power what'spossible?

Location:Remote
Job Summary

Develops engineering solutions across operations, product development, construction, and maintenanceenvironments to enhance efficiency and performance. Analyzes engineering processes and identifies
opportunities to improve system reliability, safety, and cost-effectiveness. Implements multidisciplinaryengineering practices to optimize functionality and ensure compliance with industry standards.

Key Responsibilities

* Assesses customer needs and technical requirements on-site, delivering tailored solutions that meet bothcustomer expectations and industry standards while ensuring safety and compliance.
* Delivers expert-level technical support for electrical systems, troubleshooting and resolving complex issuesin the field, ensuring minimal downtime and optimal system performance for clients.
* Designs systems to optimize service processes, improving efficiency, reliability, and customer satisfactionwhile ensuring all electrical systems meet regulatory and performance standards.
* Implements processes to streamline field service operations, reducing response times and improvingcustomer engagement through the development and execution of best practices and innovative servicedelivery methods.
* Conducts more complex field inspections and performance audits, identifying opportunities forimprovement and recommending corrective actions to enhance the performance and longevity of electricalsystems.
* Confers with senior management and internal teams to align on service strategies and technical solutions,ensuring the engineering team provides exceptional value to clients while adhering to company objectives.
* Forecasts service needs and recommends proactive measures for system maintenance and upgrades, usingexpertise to predict potential challenges and optimize service delivery in anticipation of client requirements.
* Mentors junior field engineers, sharing best practices, troubleshooting techniques, and industry knowledgeto foster professional development and enhance team performance.
* Ensures compliance with safety regulations and industry standards in all field service operations,conducting regular training and audits to maintain the highest level of operational safety and effectiveness.

* Performs other duties as assigned
* Complies with all policies and standards

Required Education & Experience

Minimum Education Level: Bachelor's Degree

Years of Experience: 5-7 Years

Preferred Education & Experience

Minimum Education Level: Master's Degree

Years of Experience: 8-11 Years

Spans of Control

Travel

Up to 25%

Physical Requirements

Driving 5%
Moving 10%
Standing 30%
Sitting 50%
Walking 5%

Working Conditions

Office
Laboratory
Other

Equipment

Hard Hat
Computer/Keyboard
Safety Glasses
Safety Shoes
Safety Vest

Competencies
Action Oriented
Balances Stakeholders
Collaborates
Customer Focus
Nimble Learning
Plans and Aligns

Skills

Benefits We Offer:

401k with Matching
Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
Paid Time Off & Paid Holidays
Long & Short-Term Disability
Supplemental Insurance Plans
Employee Assistance Program
Employee Referral Program
Tuition Reimbursement Programs
Advancement & Professional Growth opportunities
Parental Leave
& More

Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Southwire company is an EO employer - M/F/Veteran/Disability

About the Company

S

Southwire Company, LLC

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