Company ArcBest Technologies Location Lathrop CA Workspace Hybrid Pay Type Salary Full-Time Pay Range 68000.00 - 85000.00Amount listed is the base range and may differ by location. Job ID 28654 \t Job Description\t The Engineer - Deployment plays a critical role in transforming innovative technologies into real-world solutions. This position supports first-time deployments andor leads complex enterprise rollouts to ensure successful deployments of Vaux solutions. The Engineer - Deployment collaborates with internal teams third-party vendors and customers to prepare facilities configure systems and deliver training that empowers customers to succeed. This position requires relocation to client deployment sites for extended periods to support on-site implementation and operations. \t Responsibilities\t Independently manage deployments for small to medium customer sites.Perform 2D3D site mapping facility layout planning and network analysis.Configure and troubleshoot AMRs networks Wi-Fi LTE5G CBRS and Vaux systems.Support the customer by providing expertise during the installation and configuration of Vaux systems.Implement policies procedures and workflows to support consistent application of practices and compliance regulations.Deliver customized training and certification programs to customer stakeholders.Document deployments in preparation to hand off to the long-term support team.Demonstrate correct and safe equipment operation.Work in a team setting to accomplish departmental goals.Collaborate with Product teams to resolve potential issuesbugs and provide feedback on lessons learned.Provide technical assistance and troubleshooting support to robotics software engineers helping to diagnose and debug issues related to software performance compatibility and functionality.Maintain a positive attitude in a highly intense environment.Other duties and projects as assigned. \t Requirements\t EducationBachelor\s Degree in Robotics Mechatronics Computer Science or related field preferredEquivalent work experience in relevant technical field may also be considered.Experience1 year of experience in deploying andor supporting robotic systems.1 year of experience in either software development or technical support.1 year of experience in managing and supporting Windows and Linux operating environments.Computer SkillsProficient in Linux Microsoft Office Suite HTML Confluence and Jira.Additional RequirementsProven ability to diagnose and resolve complex technical issues collaborate with cross-functional teams and create clear technical documentation.Excellent verbal and written communication skills.Commitment to exceptional customer service with the flexibility to participate in on-call rotations and adapt to changing priorities in a fast-paced environment.Ability to understand and link related business requirements with corporate strategies and capabilities.Proficient in conducting Root Cause Analysis RCA for intricate system issues.Working knowledge of ROSROS2 version control and networks such as DNS DHCP SSL OSI Model and TCPIP.Possess a mix of technical prowess and adeptness in supporting our Autonomy system.Ability to adapt in dynamic environments apply strong problem-solving skills think creatively manage projects effectively and exhibit a high level of drive and motivation.Ability to have a consulting mindset a deep sense of accountability meticulous attention to detail a fervor for software and operational issue resolution expertise in technical support and a collaborative spirit within the Autonomy team.Willingness and ability to relocate to assigned client deployment locations either temporarily or for extended periods based on project needs.Flexibility to support varying deployment timelines including changes in duration location and schedule as customer requirements evolve.Ability to work primarily on-site at customer facilities to support implementation operations troubleshooting and customer engagement.Eligibility to travel and reside at client locations in compliance with company policies and applicable regulations.CompetenciesCommunicating Complex ConceptsCustomerMarket FocusDecision Making and Critical ThinkingEffective CommunicationsEffective PresentationsFlexibility and AdaptabilityOvercoming Resistance to ChangeTroubleshooting Technical Problems\t Other Details Work HoursGenerally 800 am - 500 pm with occasional irregular hours depending on workload.Travel RequirementsModerate 50-75CompensationThis is a salary position paid biweekly.In accordance with the California Equal Pay for Equal Work Act the starting pay for this position ranges between 75000.00 and 94000.00 annually but will be negotiated at the time of offer DOE.\t About Us ArcBest Technologies ArcBest\s tech and innovation team provides custom-built solutions and leading-edge technologies that help our customers successfully navigate the complex supply chain landscape. The team is made up of highly engaged creative tech and analytics professionals who create smart solutions that help keep the global supply chain moving.