Engineer I, Quality

Job Summary

Collaborate with quality assurance and quality control teams to develop processes, test procedures, and implement systems that ensure the products and processes fulfill quality standards, meet rules and regulations, and satisfy client expectations.

As the Quality Engineer, you will be integral to the team for process and product improvements, root cause analysis and a primary responsibility to meet our customer expectations. You will be responsible for developing the operating instructions for our formulas and improvements to these. You will work with manufacturing site stakeholders to ensure the site meets its key performance indicators.

In this role, you will have the opportunity to drive positive changes in operations that lead to operational excellence and reduced operational costs. You will teach, train, and mentor other members of the operations staff on quality management best practices.

Additionally, you will be a quality ambassador for the manufacturing site, facilitating a culture that is conducive to ensuring final products are safe and meet customer expectations.

Required Skills:

• Working to Identify opportunities for formulation improvements.
• Assiss in complaint handling: Receiving complaints from customer service department, analyze process-oriented complaints, making decisions that could influence a process, coordinating the process of root cause analysis of the complaint with other disciplines, and implementing corrective and preventive actions to eliminate causes for complaints.
• Implementing and tracking operational key performance indicators (KPI) in relation to quality. Team member in driving excellence of other goals in the plant. Ensures all quality and safety practices are followed always. Performs other related duties as required and assigned.
• Complying to local and government regulations, ISO standards and customer requirements by maintaining document management system, assessing the risk of site process, and updating local policies and procedures as necessary.
• Internal Auditing: Work with site operations team to develop and execute risk-based audit plans to mitigate quality risk.
• Fostering and maintaining good employee relations through all the appropriate methods of communications and positive employee relations practices.

Required Experience:

• Required experience in Food Industry
• > 3 years experience in a variety of disciplines including quality, manufacturing, and/or cross functional teams
• Microsoft Excel
• Mathematical/Statistics Skills
• Root cause analysis

Preferred Experience:

• Lean Six Sigma Greenbelt preferred
• CQE
• HACCP Certified
• Prior experience in continuous improvement initiatives and Lean implementation a plus
• SAP

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more