Engineer II, Performance Improvement

Job Summary

The Performance Improvement Engineer II works on projects which involve process design and implementation or improvement of current processes within the hospital setting. Analyzes process flows of information through hospital and clinic facilities by applying a wide range of quantitative and qualitative tools and models. Utilizes analytical skills and process improvement experience to make a meaningful positive impact on patients. Supports the organization’s analytics efforts and supports the implementation of the Malcolm Baldrige framework.

Minimum Job Requirements

Work Experience

Five years of experience in engineering in the areas of process improvement, data analysis, process design, Malcolm Baldrige excellence framework and preferably with three years’ work experience in a hospital setting.

License/Registration/Certification

None.

Education and Training

Bachelor’s degree in Industrial & Systems Engineering, Operations Management or related field required. Master’s degree preferred.

Skills 

1. Knowledge of information systems, including office automation and data analysis tools such as MS Office, simulation software, Visio, etc.
2. High level of proficiency in business intelligence tools such as Power BI and/or Tableau
3. Knowledge of trends and advances in quality, process improvement, and technology tools and methodologies.
4. Working knowledge of the Malcolm Baldrige excellence framework
5. Experience in software system administration.
6. Ability to plan, coordinate and monitor the implementation of recommendations developed through operational and financial analyses in collaboration with internal and external customers, management and team members.
7. Ability to coach teams through the implementation of performance improvement methodologies.
8. High level of proficiency in the operation of Microsoft applications.
9. Strong time management skills.
10. Outstanding oral and written communication skills in English.
11. Excellent analytical critical thinking skills
12. Ability to manage multiple work assignments and meet tight deadlines.
13. Knowledge of healthcare operations and/or healthcare facility design preferred.