Comtech logo

Engineer II

Comtech
  • Stoughton, MA
  • $78,000–$100,000 Per Year
12 days ago

Job Description

Job Title: Engineer II

Department: Operations Engineering

Reports To: Divisional Information Security Officer

Revision Date: 08/7/2026

FLSA: Exempt

Location: Stoughton, MA Preferred 

Level: T2

Rate of Pay: $78,000 - $100,000 annually USD

 

Company Overview:

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com.

Purpose:

We are building a modern, cloud‑first IT environment powered by SaaS tools such as Microsoft 365, Venn BYOD, Netsuite, Rippling, and others. The IT Generalist will play an important role in the daily support and administration of these systems. This role requires strong technical troubleshooting abilities, solid customer-service skills, and a desire to learn new technologies as our environment evolves.

This position supports both corporate users and light office infrastructure including printers, networks, security systems, and other office technologies.


Responsibilities:

  • Provide advanced technical support for users, including escalations from Level 1 support.
  • Administer user accounts, access, and settings across cloud and SaaS applications.
  • Support Microsoft 365 services including email, Teams, file services, and device management.
  • Assist with onboarding/offboarding processes using Rippling and other automated workflows.
  • Help maintain device standards including updates, security settings, and compliance.
  • Support office technologies such as networks, WiFi, printers, cameras, and access systems.
  • Monitor system health, security alerts, and service performance.
  • Document procedures, system configurations, and troubleshooting steps.
  • Participate in IT projects, technology rollouts, and process improvements.
  • Document issue resolutions and contribute to the knowledge base to improve support efficiency.
  • Collaborate with security and operations teams for complex issues or infrastructure-level projects.
  • Assist in implementing IT projects, updates, and rollouts across departments.
  • Ensure compliance with company policies, security standards, and best practices.
  • Provide occasional off-hours support or on-call assistance as needed.

Requirements:

  • 3 or more years of experience in an IT support, IT generalist, or systems administration role.
  • Strong experience supporting Microsoft 365 and modern cloud-based applications.
  • Working knowledge of identity and security best practices (multi-factor authentication, user roles, access controls).
  • Experience supporting end-user devices (Windows, Mac, or mobile).
  • Basic understanding of networking concepts (WiFi, IP addressing, DNS, etc.).
  • Basic understanding of network Security Concepts (firewall rules, ACLs, etc).
  • Strong troubleshooting and communication skills. 
  • Ability to work independently, prioritize tasks, and manage multiple requests at once.
  • Bi-Lingual – French and English speaking and writing is a plus.
  • Experience with remote support tools and mobile device management (MDM) solutions.
  • Exposure to ITIL practices and service management frameworks.
  • Experience with one or more of the following is a plus:
    • Venn BYOD or similar workspace isolation platforms
    • Modern identity and access tools (Azure AD, Okta, etc.)
    • Automation or scripting (such as Ansible and/or Terraform)
    • Experience in a cloud-first or SaaS-driven environment.

Education:

  • Associate or Bachelor’s Degree in information technology, Computer Science, or related field — or equivalent experience.
  • Certifications such as CompTIA A+, Network+, Microsoft Azure Fundamentals certification, or equivalent.

 

This position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements. 

The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location. 

Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.

 

Numbers & Facts

LocationStoughton, MA
IndustryComputer/IT Services
Salary$78,000–$100,000 Per Year
Company Size1 to 9 employees
Websitehttps://www.comtechnc.com/

About Company

Address: 4801 Glenwood Ave, Suite 200, Raleigh, North Carolina, 27612

Phone: (919) 647-7677

IT Support Services and Business Phone Systems in Raleigh, NC.

Computer Network Service and Support, IT Consulting. VoIP Phone Systems for Business.

Serving Raleigh, Cary, Apex, and Surrounding Areas.

Company Hours
Sunday : Closed
Monday : 08:00 - 17:00
Tuesday : 08:00 - 17:00
Wednesday : 08:00 - 17:00
Thursday : 08:00 - 17:00
Friday : 08:00 - 17:00
Saturday : Closed

Company Contact Email
Info@comtechnc.com 

Services Offered:

  • Managed It Services
  • VoIP Phone Solutions
  • Server Support
  • Cybersecurity
  • Data Backup Solutions
  • Cloud Computing
  • Virtualization
  • Desktop Support

Visit our Profiles: 

Skills

  • Access Controlunmatched
  • Administrative Skillsunmatched
  • Ansibleunmatched
  • Apple Macsunmatched
  • Authenticationunmatched
  • Best Practicesunmatched
  • Cloud Applicationsunmatched
  • Cloud Computingunmatched
  • Communication Skillsunmatched
  • CompTIA - Computing Technology Industry Associationunmatched
  • CompTIA A+unmatched
  • CompTIA Network+unmatched
  • Computer Scienceunmatched
  • Corporate Policiesunmatched
  • Customer Escalationsunmatched
  • Customer Support/Serviceunmatched
  • DNS (Domain Name System)unmatched
  • Emergency Servicesunmatched
  • English Languageunmatched
  • Establish Prioritiesunmatched
  • Firewallsunmatched
  • French Languageunmatched
  • Governmentunmatched
  • Help Deskunmatched
  • IP Addressingunmatched
  • ITIL (IT Infrastructure Library)unmatched
  • Identify Issuesunmatched
  • Information Technology & Information Systemsunmatched
  • Information/Data Security (InfoSec)unmatched
  • Knowledge Baseunmatched
  • Maintain Complianceunmatched
  • Manufacturing Data Managementunmatched
  • Microsoft Certificationsunmatched
  • Microsoft Product Familyunmatched
  • Microsoft Windows Azureunmatched
  • Microsoft Windows Operating Systemunmatched
  • Mobile Devicesunmatched
  • Multilingualunmatched
  • NetSuiteunmatched
  • Network Securityunmatched
  • On Callunmatched
  • Onboardingunmatched
  • Printersunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Satellite Communicationsunmatched
  • Scripting (Scripting Languages)unmatched
  • Software as a Service (SaaS)unmatched
  • Systems Administration/Managementunmatched
  • T-2 / DS2unmatched
  • Technical Leadershipunmatched
  • Technical Supportunmatched
  • Telecommunicationsunmatched
  • Testingunmatched
  • User Account Administrationunmatched
  • Wi-Fiunmatched
  • Wireless Communicationsunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Free resume builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Free resume builder