Engineer Maintenance 2

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n Engineer Maintenance 2n

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n General Informationn

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n United States of American

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n Hawaiin

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n Hiring Entityn

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n Kona Village Resort, A Rosewood Resortn

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n Departmentn

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n Engineeringn

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n Job Typen

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n Full-time Permanentn

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n Job Descriptionn

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OVERVIEW/BASIC FUNCTION:

Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. Complete maintenance request work orders from all departments on a timely basis. Participate in the preventive maintenance program for all building equipment and rooms. Complete other special projects assigned periodically by the Engineering Supervisor/ Manager

RESPONSIBILITIES:

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times. (Dress Code & Personal Hygiene)
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Receive daily work assignments from Engineer Supervisor/ Manager and review priorities and special projects.
• Organize materials, tools and equipment to perform daily assignments.
• Maintain timelines and work schedule in accordance with the preventive maintenance program.
• Check work orders and night report for any problems; make rounds checking these problem areas and note any information needed or safety concerns in the hotel. Proficient knowledge of engineering systems Knowcross, Distech & SynergyMMS.
• Schedule work in accordance with preventive maintenance program in rooms, coordinating with the Executive Housekeeper and Front Office.
• Perform electrical, plumbing and preventive maintenance work orders.
• Perform general maintenance to guestrooms and public areas.
• Assist electrician, carpenter, plumber and painter in all phases of repair work.
• Assist other engineering personnel as instructed by supervisor in regard to routine and preventive maintenance.
• Maintain cleanliness and organization of the work area to include:
• Inventories
• Requisition (receipt and storage)
• Trash removal and clean up
• Maintain the proper use, cleaning, maintenance and storage of all tools.
• Handle chemicals for designated uses/surfaces.
• Ensure security of any assigned keys.
• All other duties as required.

QUALIFICATIONS:

• Experience: Minimum two years' experience as a general building maintenance technician for a multi-unit residential facility; prior hotel/resort experience preferred.
• Education: High school diploma.
• General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
• Working knowledge of all electrical supplies and equipment; knowledge of proper chemical handling and disposal; working knowledge of health codes, electrical codes, national/local fire codes, local mechanical codes, blue prints and wiring schematics, power and hand tools, meters, etc. as it relates to the technical trades; ability to interpret manufacturer's literature for installation, preparation, use and upkeep of various materials and products used throughout the property, be well organized and follow instructions, focus attention on details, operate high reach lifts, prioritize tasks and comply with deadlines for work assignments, work and perform job functions with minimal supervision, work cohesively with co-workers as part of a team.
• Language: Required to speak, read and write English, with fluency in other languages preferred.
• Physical Requirements: Must be able to exert physical effort in transporting 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
• Licenses & Certifications: None required.

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n About Usn

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Located on the Kona Coast of the Big Island of Hawai'i, the iconic Kona Village Resort has opened its doors to welcome back 'ohana (family) to the historic and culturally rich destination in 2023. Spanning 81 acres of stunning geologic landscape and richness, Kona Village, A Rosewood Resort continues to draw inspiration from the history of the site, local culture and natural elements.

Less than 10 miles north of the Kona International Airport, Kona Village, A Rosewood Resort debuts 150 unique, standalone guest hales with locally-inspired décor and a privileged sense of seclusion. An array of distinct dining venues, including the original resort's beloved Shipwreck Bar and Talk Story Bar, offers elevated yet relaxed experiences. The resort also offers an array of event spaces and outdoor activities, making it an exceptional destination for meetings, events and celebrations.

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n FRAUD WARNING

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n We have been made aware of a recent scam whereby individuals pretending to be recruiters are offering employment contracts for Rosewood Hotel Group. These solicitations are being made by persons using web-based e-mail accounts containing the Rosewood name. Individuals are asked to provide copies of their personal identification and to send money in order to complete the employment process. These offers are fraudulent. Rosewood Hotel Group does not ask job applicants for any form of payment.

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