This role, Senior Network Administrator exists to oversee architectural design documentation, and oversee and management of implementing new technologies to support business requirements. This role is based in their Milpitas headquarters and is an influentialand pivotal role as a member of our Service Delivery management team. This particular role has varied requirements and needs requiring a number of essential personal characteristics, skills and competencies. This role is an essential step in the career path of any aspiring Network Operations Manager, IT/Ops Manager, CIO or consultant, simply due to the multi-faceted nature of the role and the wealth of knowledge and insight gained when carrying it out. The individual best suited for this job will be able to demonstrate how to juggle several completely different priorities, stakeholder groups and communities simultaneously as well engaging their own team, customers, suppliers and the rest of the ISS organization effectively. This requires the individual to be an excellent, agile communicator, demonstrating diplomacy at all times. Customers require empathy and understanding from the leader in this role who must be able to see their perspective on support and IT service issues. This requires constant relationship building and regular contact with key business stakeholders and an active informed interest in all daily business affairs. The successful candidate needs to be able to switch focus, business language, and context on a continual basis as they deal with different stakeholders.
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