Engineer, Service

Progress Rail

Altoona, Pennsylvania

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JOB DETAILS

SKILLS

Analysis Skills, Caterpillar Equipment, Chargebacks, Communication Skills, Concrete, Customer Support/Service, Data Analysis, Documentation, Electrical Engineering, Electricity, Engineering Drawing, Government Requirements, Housekeeping/Cleaning, Identify Issues, Interpersonal Skills, Leadership, Leading Edge Technology, Lift/Move 50 Pounds, Machine Tool, Performance Analysis, Performance Management, Presentation/Verbal Skills, Product Documentation, Record Keeping, Sales, Staff Training, Writing Skills

LOCATION

Altoona, Pennsylvania

POSTED

11 days ago

PRS Facility Location
Cstm NS - Altoona, PA - 358
Job Purpose
Responsible for effectively overseeing the troubleshooting and repair of all mechanical and electrical systems of a locomotive. Work directly with customers and their employees. Work involves considerable amount of creativity, perception, and initiative with wide latitude for independent action.

Req ID
11863BR
Company Description
Progress Rail stands at the intersection of legacy and innovation-driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world's largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company's products are in operation across more than 100 countries-powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail-they are making history every day.
Education / Training
Required:
• Associates degree or equivalent experience.

Preferred:
• BSME or BSEE Degree.

Job Title
Locomotive Service Engineer
City
Altoona
Key Job Elements
• Represent Progress Rail Locomotive Inc. regarding product service difficulties, causes and corrections;
• Provide technical advice to customers regarding proper facilities, tooling, maintenance practices, and operation of product to maximize reliability and performance;
• Assist customers with investigating and correcting product difficulties;
• Monitor equipment performance providing sales/service management with regular reports and recommendations for technical problem solutions;
• Maintain safe practices and good housekeeping;
• Train and develop new employees (hourly and salaried);
• Maintain records on work and modifications performed, and analyze data and report results;
• Ensure all governmental agency inspection requirements and/or procedures are accounted for and documented;
• Frequent contact with customers;
• Effective contact with others;
• Promote good group relations;
• Research/coordinate special tool and material requirements;
• Assist in the investigation and documentation of product warranty issues;
• Effectively update daily shop reports as required;
• Assist in the identification, investigation, and resolution of product reliability and performance issues;
• Prepare task procedure documentation/instructions to effectively communicate requirements to the shop workforce;
• Identify and report warranty and charge back items;
• Perform all responsibilities in accordance with, "Our Values in Action, Caterpillar's Code of Conduct."

Qualifications and Experience
Required:
• Medium level of oral and written communications skills;
• Medium level of interpersonal skills to work effectively with customers and workforce;
• Medium level of analytical ability where problems are complex;
• Medium level of mechanical and electrical aptitude;
• Knowledge of fundamental inspection and reliability procedures and processes;
• Ability to read Engineering drawings;
• Knowledge of shop practices and basic machinery;
• Willingness to relocate;
• Ability to work as a part of a multi shift seven (7) day a week operation.

Essential and Physical Activities Functions:
• Strength - Must be able to lift, carry, push or pull up to 50 lbs.;
• Motion - Walking frequent. Sustained bending, crouching, stopping, kneeing, squatting and overhead reaching and climbing ladders;
• Vision/Hearing Requirements - Must be able to follow written and verbal instructions and hear audible alarms. Ability to identify colors;
• Work Environment - Works on varied surfaces, concrete floors, gravel, locomotive floors. Works at varied heights from floor level to tops of locomotives. Work in confined spaces. Non-temperature control environment, all weather conditions with high noise and high dust levels;
• Emotional Demands - Due to the working environment, noise, dust, personal protective equipment, employee must be comfortable working alone;
• Safety - Safety Sensitive positions because it works in and around activ

About the Company

Progress Rail

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