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Engineering Change Manager / Configuration Manager

TekWissen LLC

North Reading, MA

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JOB DETAILS
SALARY
$43.25–$45
LOCATION
North Reading, MA
POSTED
4 days ago
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global technology leader that is transforming the way people shop, consume content, and interact with digital services. With a strong presence across e-commerce, cloud computing, digital streaming, and artificial intelligence, the company is known for its customer-centric approach, innovation-driven culture, and large-scale global impact. It continues to invest in building products and services that improve everyday life while supporting businesses, communities, and economies worldwide.
Position: Engineering Change Manager / Configuration Manager
Location: North Reading, MA 01864
Duration: 7 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
  • Robotics Team is seeking an Engineering Change Management (ECM) Contractor to support the Vulcan Stow program.
  • The Stow system is a drop-in retrofit for universal stations that automates ASIN stow, comprising induct stations, item transfer systems, item buffer subsystems, and robotic stow workcells.
  • The contractor will manage the end-to-end engineering change order lifecycle in Agile PLM, ensuring changes are properly documented, reviewed, and implemented across manufacturing, supply chain, and field operations.
  • Reports to the ECM Lead as part of the Global Engineering Change Management team.
Responsibilities:
  • Actively support and foster a culture of inclusion.
  • Originate, process, and shepherd ECOs through all six stages of the ECO process (Pending Tech Review Submitted Pre-CCB Prep CCB Approval Released/CIB Implemented) for Vulcan Stow hardware and electromechanical assemblies.
  • Conduct thorough ECO documentation reviews including cover page completeness, Description of Change (What), Reason for Change (Why), and affected items validation.
  • Perform Buy-Level Traceability (BLT) audits to ensure below-the-buy (BTB) changes flow up to the Client Robotics buy level for all Vulcan Stow components.
  • Validate BOM structures, AML accuracy, tech type assignments (OTS/MTS/MTS Co-Designed), and regional deployability attributes (US, CA, EU, GB, JP, AU) for Vulcan Stow parts.
  • Coordinate Pre-CCB preparation including supply chain EBS attribute entry, material compliance documentation review, and regulatory compliance verification.
  • Support CCB approval meetings by preparing change impact assessments covering E&O costs, lead time implications, rework/scrap analysis, and inventory disposition recommendations.
  • Manage ECO relationships and rules, linking deviations (DEVs) and SREAs to permanent ECO implementations.
  • Ensure revision control integrity across Agile PLM and CAD vault (Solidworks/3DExperience) for Vulcan Stow drawings and models.
  • Collaborate with cross-functional stakeholders including HW ME/EE SMEs, Manufacturing Tech Ops, Supply Chain (GCMs/Buyers), Field Services, Deployment Engineering, and System Safety.
  • Monitor ECO cycle times against priority-based SLAs (Critical: 48hr, High: 5-day, Low: 10+ day) and drive on-time completion.
  • Process SREAs (Supplier Requested Engineering Assistance) for Vulcan Stow contract manufacturers and manage supplier change notifications.
  • Maintain class code compliance and item numbering standards per 960-99999 for all Vulcan Stow part releases (400-series mechanical assemblies, 500-series PCBAs, 540-series cable assemblies, 600-series electromechanical assemblies, 700-series TLAs).
  • Drive disposition management (Use As-Is, Rework, Scrap, Purge, Recall) for Vulcan Stow inventory across Orders, Stock, RMA, and Field phases.
  • Write and maintain ECM process documentation, best practices, and lessons learned specific to Vulcan Stow program.
  • Mentor team members on Agile PLM workflows and ECO best practices.
  • Take ownership to identify process bottlenecks and drive improvements with minimal oversight.
  • High attention to detail with flexibility to enable business velocity.
  • Travel: Up to 15% required (domestic, primarily to manufacturing/supplier sites).
Daily Schedule: M-F Standard Hours
Typical Day in the Role:
  • Morning stand-ups with Vulcan Stow hardware engineering and deployment teams
  • ECO queue triage and processing in Agile PLM - reviewing pending changes, validating documentation packages, and advancing ECOs through workflow stages
  • Tech Review participation as ECM acknowledger/reviewer - verifying revision conflicts, BLT completeness, AML accuracy, and lifecycle assignments
  • Cross-functional coordination with Supply Chain (GCMs for EBS attributes), Materials Compliance, Regulatory Compliance, and Inventory Management during Pre-CCB and CCB stages
  • SREA processing and supplier change notification management for Vulcan Stow contract manufacturers
  • Documentation of ECO metrics, cycle time tracking, and change backlog reporting
Program Focus:
  • Primarily dedicated to Vulcan Stow program ECM support
  • May provide secondary ECM support to adjacent programs (Vulcan Pick, Matrix) as capacity allows
Technical Interaction:
Extensive daily interaction with:
  • HW Mechanical and Electrical Engineering SMEs (ECO originators)
  • Manufacturing Technical Operations leads (AML/MAP coordination)
  • GCMs and Supply Chain Buyers (EBS attributes, PO updates, disposition management)
  • Materials Compliance and Regulatory Compliance teams (Pre- CCB reviews)
  • Field Services and Support teams (TSB/FSB implementation, FRU kit updates)
  • Deployment Engineering (site-specific change impacts, regional configuration management)
  • Finance (rework/scrap cost approvals at CCB)
Typical Task Breakdown (%):
  • 35% - ECO processing and lifecycle management in Agile PLM (origination support, Tech Review, Submitted review, Pre-CCB coordination, CCB preparation, Released/CIB tracking)
  • 25% - Cross-functional coordination and stakeholder management (Supply Chain, Compliance, Manufacturing, Field Services)
  • 20% - BOM validation, BLT audits, AML verification, and regional deployability attribute management
  • 10% - SREA processing and supplier change management
  • 10% - ECM metrics reporting, process improvement, and documentation (cycle time dashboards, change backlog analysis, lessons learned)

Flex Hours / Remote:

  • This position is Hybrid - does not require on-site presence. Remote
Why This Role Is Interesting:
  • High-impact, visible work: ECM is the critical control point ensuring every Vulcan Stow design change is properly documented, reviewed, and implemented before reaching suppliers and the field. Vulcan Stow is a flagship automation program deploying robotic stow capabilities across global fulfillment centers. ECO quality and cycle time directly influence deployment speed, manufacturing cost, and field reliability at client scale.
  • Ownership of end-to-end change lifecycle: Full visibility and ownership from ECO creation through implementation. Direct influence on how changes flow through the business - engineering, supply chain, manufacturing, and field operations.
  • Cross-functional breadth: Engagement across the entire product lifecycle and change management ecosystem. Interaction with 10+ functional teams including Engineering, Supply Chain, Manufacturing, Compliance, Finance, and Field Services.
  • Structured frameworks with autonomy: Established ECO process (960-99999), Agile PLM workflows, and RACI frameworks. Significant autonomy to drive process improvements and reduce change cycle times.
  • Client Robotics at scale: Cutting-edge warehouse robotics deployed across thousands of global fulfillment centers. Direct line- of-sight to customer impact through change management excellence.
Required Skills:
  • 7+ years of experience in Engineering Change Management, Configuration Management, or Product Data Management in electromechanical product environments.
  • Proficiency in Agile PLM (Oracle Agile) or equivalent PLM systems (Teamcenter, Windchill, Enovia).
  • Strong understanding of ECO/ECR/ECN workflows, BOM management, and revision control processes.
  • Experience with BOM structures, Buy-Level Traceability (BLT), and multi-level assembly change management
  • Knowledge of manufacturing processes (injection molding, sheet metal, PCBA, cable assemblies, electromechanical assemblies) sufficient to assess change impacts.
  • Experience coordinating with Supply Chain, Materials Compliance, and Regulatory Compliance teams during change review processes.
  • Understanding of material compliance requirements (RoHS, REACH) and regulatory compliance documentation.
  • Strong understanding of GD&T and engineering drawing standards.
  • Bachelor's degree in engineering discipline (Mechanical, Electrical, Systems, Manufacturing, Industrial) or equivalent experience.
  • Excellent communication and writing skills - ability to document clear, concise ECO cover pages and change descriptions.
  • Experience with disposition management (Use As-Is, Rework, Scrap) and inventory impact analysis.
  • Proficiency in Microsoft Office; experience with data analysis tools for ECM metrics tracking.
Preferred Skills:
  • Direct experience with Oracle Agile PLM (Robotics instance preferred).
  • Experience with Solidworks or Dassault 3DExperience CAD/PDM integration with PLM.
  • Familiarity with regional compliance requirements (CE marking, UL/CSA, IEC standards) for multi-region product deployment.
  • Experience with SREA (Supplier Requested Engineering Assistance) or equivalent supplier change request processes.
  • Knowledge of Manufacturing Readiness Level (MRL) frameworks.
  • Experience in robotics, automation, or high-volume electromechanical product environments.
  • Engineering project management tools (JIRA, Confluence, or other Agile tools).
  • Experience with ERP systems (Oracle EBS) and understanding of PLM-to-ERP data flow

Leadership Principles:

  • Delivers Results
  • Ownership
Top must-have hard skills:

1. Agile PLM ECO Lifecycle Management

  • End-to-end proficiency in processing engineering change orders through all workflow stages (Pending Tech Review Submitted Pre-CCB CCB Released/CIB Implemented).
  • Ability to validate ECO documentation packages, manage affected items, verify BOM structures, and coordinate multi-functional approvals.
  • Understanding of workflow RACI, role allocations (Approver/Acknowledger/Observer), and priority-based SLA management.
  • Experience Level: 5+ years hands-on ECO processing in Agile PLM or equivalent; must have managed 100+ ECOs through full lifecycle; experience with CCB preparation and disposition management

2. BOM Management & Buy-Level Traceability (BLT)

  • Expertise in multi-level BOM validation, where-used audits, and ensuring below-the-buy (BTB) changes properly flow up to the buy level.
  • Understanding of tech type classifications (OTS/MTS/MTS Co-Engineering Change Management Contractor Requisition), AML management, and class code requirements.
  • Ability to identify revision conflicts across parallel ECOs and coordinate resolution.
  • Experience Level: 5+ years working with complex electromechanical BOMs (500+ line items); experience with BLT audits and multi-supplier BOM coordination.

3. Cross-Functional Change Impact Assessment

  • Ability to assess engineering change impacts across manufacturing, supply chain, inventory, field operations, and cost dimensions.
  • Experience coordinating with Supply Chain (EBS attributes, PO updates), Materials/Regulatory Compliance, Finance (E&O cost analysis), and Field Services (TSB/FSB implementation).
  • Understanding of disposition management and its implications on inventory, supplier orders, and field retrofit activities.
  • Experience Level: 5+ years in cross-functional change management roles; must have participated in CCB or equivalent change review boards; experience with rework/scrap cost analysis and lead time impact assessment.
TekWissen Group is an equal opportunity employer supporting workforce diversity.

About the Company

T

TekWissen LLC

WE THE TEKWISSEN PEOPLE

TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.

To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.

Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.

It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.

Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.



COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2009
WEBSITE
http://www.tekwissen.com/

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