Engineering Manager

Herschend is seeking an experienced and inspired Engineering Manager to help steward the heart and backbone of our newest hospitality venture, Dolly Parton’s SongTeller Hotel, located in the vibrant rhythm of Downtown Nashville. This role is perfect for a hands-on leader who takes pride in keeping spaces running beautifully behind the scenes, brings a deep respect for safety and craftsmanship, and believes that great hospitality is powered by strong teamwork and well-maintained environments.    

Inspired by Dolly Parton's epic career and trailblazing spirit, SongTeller Hotel in Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained.  

The Engineering Manager position allows a qualified candidate the opportunity to assist leading the pre-opening efforts for Dolly Parton’s SongTeller Hotel featuring 245 rooms, two F&B Entertainment venues, a market, and Dolly Parton’s Museum.  The ideal candidate is a hands-on leader who blends technical expertise with heartfelt hospitality, inspiring their team to maintain a safe, seamless, and beautifully cared-for environment where every guest experience can shine. 

SongTeller Hotel Nashville is more than just a place to rest your head, it's a hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor - it's an experience as unforgettable as the entertainer herself. SongTeller Hotel celebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconic hostess herself!

SUMMARY OF ESSENTIAL FUNCTIONS & RESPONSIBILITIES 

• Supervise and direct the Engineering staff 
• Coordinate maintenance tasks with the Director of Engineering 
• Coordinate budgetary expenses with the Director of Engineering 
• Responsible for the recruiting, hiring, training and retention of Engineering staff in coordination with the Director of Engineering 
• Responsible for weekly scheduling of Engineering staff in coordination with the Director of Engineering 
• Maintenance of supply inventory and par levels.  
• Manage scheduling of regular preventative maintenance for equipment, guestrooms, and common areas 
• Work with outside contractors to provide necessary improvements or maintenance as directed 
• Maintain records of work activities and support materials 
• Work with other departments when directed 
• Provide written reports to other departments as needed 
• Assign and perform daily rounds, e.g. checking boilers, common areas, sprinkler systems, lighting, refrigeration, fire panels, etc. 
• Assign and attend to any work orders, guest requests, housekeeping requests, front desk requests, and guestroom calls 
• Maintain all facilities and systems in safe and efficient working order 
• Provide for safe disposal of all waste material 
• Complete assigned tasks in a safe, timely manner 
• Maintain tools and work area in a safe, secure, and efficient condition 
• Perform electrical, plumbing, refrigeration, foodservice equipment, and HVAC repairs and preventative maintenance 

This job description is not an “all-inclusive’ list of the duties and responsibilities of this position or of the skills and abilities required to perform this position. 

 QUALIFICATIONS

• High School Diploma or Equivalent 

• Must be able to clearly communicate with guests and coworkers, including written and verbal communication  

• Must be able to lift 50 pounds. 

• Must be able to stand or walk for up to 8 hours 

• Must have schedule flexibility, possibly to include working nights, weekends, and holidays 

• 1 year of previous maintenance supervisory experience preferred 

• 3 years of previous hotel or apartment maintenance experience preferred 

• Must have basic computer skills, including email and Microsoft Office 

• Electrical, EPA, and/or HVAC certifications preferred 

• Must be able to lift arms above head and shoulders 

ABOUT DOLLY PARTON'S SONGTELLER HOTEL & HERSCHEND 

Dolly Parton’s SongTeller Hotel is the newest hospitality venture of Herschend. Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.  

 While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.  

 As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.