Engineering Manager

About the Role

We are seeking an Engineering Manager at Chime's San Francisco, CA office.

The base salary offered for this role will begin at $250,000 and up to $270,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Plan, direct, or coordinate activities in such fields as software engineering.
• Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Review project plans to plan and coordinate project activity.
• Oversee the design, development, and deployment of platform solutions using AWS services (e.g., DynamoDB, Kinesis, EC2) and databases like Postgres, ensuring high-quality, scalable, and secure infrastructure solutions that align with business objectives.
• Work closely with engineering and product leaders to identify use cases, define requirements, and drive technical decisions that support quality, performance, scalability, reliability, and security for the platform.
• Promote a culture of innovation, encourage creative problem-solving, and drive continuous improvement by fostering a collaborative environment for your team to thrive in while taking smart risks.
• Mentor engineers at all levels, providing guidance on career development and technical skills, while empowering the team to solve complex infrastructure challenges and fostering a growth-oriented environment.
• Establish clear team objectives and align them with broader business goals, ensuring effective execution of initiatives.
• Regularly evaluate progress and adjust priorities to meet evolving needs.
• Ensure that the platform infrastructure is designed and maintained to meet high standards for reliability, availability, and performance, with proactive monitoring and rapid incident response processes.
• Act as a key contributor to overall engineering initiatives, collaborating with other leaders across the company to enhance platform capabilities and continuously evolve the technical strategy in alignment with company goals.
• Must be available to work on projects at various, unanticipated sites throughout the United States. Telecommuting is permitted.

To thrive in this role, you must have

• Master's degree in Computer Science, Engineering or related field and 5 years of experience in the job offered or in a software engineering manager/director-related occupation.

• Position requires at least 5 years of experience in each of the following skills:

• Utilize experience with leading and mentoring a team of software engineers by offering constructive feedback, resolving challenges, and fostering continuous professional growth to enhance team performance and drive technical excellence;

• Utilize experience with cross-functional collaboration with engineering, product, security, and compliance teams while translating complex infrastructure topics into clear insights for executives, enabling strategic alignment and impactful decision-making.

• Position requires at least 2 years of experience in each of the following skills:

• Utilize knowledge of AWS services such as Dynamodb and Kinesis to architect, build, and deploy scalable, high-performance platform solutions that drive business-critical outcomes;

• Utilize advanced knowledge of Event-driven software architecture principles to design and implement low-latency, secure data streaming pipelines that support real-time data processing at scale;

• Utilize knowledge of tools including Terraform, CircleCI, ArgoCD, AWS CloudFormation, Docker and Kubernetes to enhance the reliability, scalability, and resiliency of platform infrastructure;

• Utilize knowledge of tools like Datadog, GitHub Actions, PagerDuty and AWS CloudWatch to drive observability, reliability, and incident management;

• Utilize experience with forging strategic relationships with third-party vendors, aligning support capabilities with large-scale platform needs and business objectives;

• Utilize experience with a customer-centric culture, spearheading innovation and initiatives to enhance overall engineering productivity and drive continuous platform optimizations.

#LI-DNI

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime-a financial technology company, not a bank*-on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it''s starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we''re proud to have helped millions unlock their financial potential.

We''re a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner''s mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people''s trust-so we hold ourselves to the highest standards of integrity in everything we do. These aren''t just words on a wall-our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don''t-who will?

• Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
• In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
• Competitive salary based on experience
• 401k match plus great medical, dental, vision, life, and disability benefits
• Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.