The Engineering Operations Coordinator I supports engineering operations by coordinating project setup, systems, workflows, and communication across internal teams, customers, and external partners. This role helps ensure projects move efficiently from intake through engineering while supporting process improvements and day-to-day operations.
The ideal candidate is organized, detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment.
Key Responsibilities
Review customer project information for completeness and accuracy before engineering handoff
Coordinate project setup, data entry, documentation, and workflow requirements
Identify missing information or potential issues and work with customers to resolve them
Support engineering workflows, including Review & Stamp projects, scheduling, and project reception
Serve as a key point of contact for Method system coordination, workflow support, and customization requests
Coordinate system updates and requests between external developers and internal Synergy team members
Maintain accurate project data, tracking processes, and folder structures
Track operational requests and process improvement initiatives to ensure timely follow-through
Facilitate communication between engineering, operations, customers, and external partners
Provide backup support for scheduling and project reception as needed
Support onboarding and coordination related to scheduling operations
Assist with general office operations, including mail distribution and office supply inventory
Participate in cross-functional projects and support leadership with operational priorities
Qualifications
Strong organizational, communication, and multitasking skills
Ability to manage multiple priorities and follow through on commitments
Strong attention to detail and problem-solving skills
Proficiency with Microsoft Office and business software
Ability to collaborate effectively across teams and with external partners
Experience in engineering, construction, or a technical project environment preferred
Experience with project management, workflow, or database systems preferred
Numbers & Facts
Location
Charlotte, NC
Job Type
Full-time
Skills
Business Solutionsunmatched
Communication Skillsunmatched
Construction Engineeringunmatched
Cross-Functionalunmatched
Data Entryunmatched
Data Qualityunmatched
Database Technologyunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Documentationunmatched
Follow Throughunmatched
Health Insuranceunmatched
Leadershipunmatched
Mail Processingunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Onboardingunmatched
Operational Supportunmatched
Operations Processesunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Project Scheduleunmatched
Project Trackingunmatched
Project/Program Coordinationunmatched
Project/Program Managementunmatched
Systems Administration/Managementunmatched
Systems Maintenanceunmatched
Team Playerunmatched
Technical Supportunmatched
Time Managementunmatched
Vision Planunmatched
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