Engineering Program Manager, Cloud Capacity Engineering, Apple Services Engineering

Are you an engineering program management professional who thrives on delivering complex software projects with precision, accountability, and speed? The Cloud Capacity and Operations team is seeking a seasoned Program Manager to drive the end-to-end delivery of engineering features across our Capacity Management tooling ecosystem - the critical infrastructure that powers Apples global capacity planning and operations.

In this role, you will be the connective tissue between engineering, product, finance, and operations teams - keeping roadmaps on track, anticipating risks before they materialize, and ensuring that our tooling capabilities stay ahead of the organizations needs. You will be a trusted partner to engineering leads and a clear, credible voice with executive stakeholders. As a member of our team, youll have the opportunity to work with an incredible team of professionals who are passionate about their work and committed to making a difference. We offer a welcoming, inclusive environment where your ideas and contributions are valued, and where you can grow your career while making a meaningful impact. If youre ready to take on an exciting new challenge and join a fast-moving, innovative organization, wed love to hear from you.Own end-to-end program delivery for a portfolio of engineering features across our capacity management tooling ecosystem, from kickoff through launch Drive cross-functional alignment across engineering, product, data, finance, and operations teams to maintain velocity and resolve dependencies Develop and maintain detailed program plans, milestones, and risk registers; anticipate blockers and drive resolution before they impact delivery Partner with engineering leads to define scope, sequence work effectively, and hold teams accountable to commitments Advocate for automation and tooling investments that reduce manual processes and improve the accuracy and efficiency of capacity planning workflows Synthesize program status, risks, and decisions into clear, concise communications for stakeholders at all levels including senior leadership Establish and continuously improve program management practices and execution standards within the team10+ years of experience in engineering program management, preferably in a large-scale, data-driven technology organization Demonstrated track record of delivering complex software projects on time and with quality in a fast-paced environment Strong cross-functional collaboration skills with the ability to drive alignment across engineering, product, finance, and operations stakeholders Excellent communication and presentation skills, with the ability to convey complex technical and operational concepts to stakeholders at all levels Proven ability to see around corners - identifying risks, dependencies, and organizational blockers early and driving resolution proactively Bachelors degree in computer science, business, or a relevant field required; MS, MBA, or other advanced degree a plusExperience managing tooling or platform engineering programs in a cloud infrastructure or capacity planning environment Working knowledge of capacity planning concepts, infrastructure forecasting, or cloud financial operations Familiarity with data engineering workflows and an ability to partner effectively with data and analytics teams Knowledge of modern infrastructure technologies, frameworks, and methodologies Experience driving automation initiatives that replace manual processes with scalable, reliable tooling